Easy Application
At Turkcell, your application is completed so fast that it takes just a few minutes
Seamless Communication
Forget about searching for WiFi. Enjoy uninterrupted communication with Turkcell.
Advantageous Offers
With Turkcell's many advantageous offers, all your needs are met together.
Tourist SIM from Turkcell
Get your sim card from Turkcells widespread stores immediately and easily.
Get Your Turkcell Tourist Package
Apply with your passport information, pay for it, and get your SIM card from any Turkcell store. If your trip to Turkey is less than 90 days away, apply now and don't miss the deal!
Welcome to Turkcell – Here’s What’s Next
Purchase Tourist Package and Activate via the Turkcell App
Select your preferred package and place your order from above. Open the Turkcell App on your eSIM-compatible phone. Follow the guided steps for biometric ID verification: Show your passport to the camera, Tap your passport on your phone (NFC), Complete the liveness check and confirm your contract via video
Complete your eSIM setup
After installing your eSIM profile and entering Turkey, you can start using your tourist package.
Can’t Activate via Turkcell App?
If you enter Türkiye with an identity document other than a passport, or if you need a physical SIM card, you can complete the process at any Turkcell store in Türkiye.
Get your SIM card in 4 simple steps to stay connected with your loved ones during your visit to Turkey
Who can benefit from a tourist sim card?
How does the application process work?
How does the activation process work?
How can I activate the SIM card on my own using the Turkcell App?
How can I receive my SIM card from a Turkcell store?
Which identification document can I use?
How can I make the payment?
How can I get a refund for my tourist sim card?
I received an error during the payment process. What should I do?
My payment was under- or over-refunded. Why?
I missed the in-store pick-up deadline, what should I do?
My trip is canceled, how can I cancel the line?
I couldn't activate my line through the Turkcell app. What should I do next?
My Android phone is NFC compatible but the Turkcell app gave an error and I couldn't proceed. What should I do?
Which address should I enter during activation?
I cannot scan my passport with NFC in the Turkcell app. What can I do?
I’m getting an error during the liveness check. What should I do?
I can’t pass the video recording step because I’m having trouble reading the text. What should I do?
I can’t install the eSIM on my phone. What should I do?
Can I update my entry date to Turkey?
Why can’t I select any date I want in the “Arrival date to Turkey” field during the application process?
Can I get my line as an eSIM?
Does my package include talk minutes and SMS?
How can I top up when my data and talk minutes run out?
Is my package valid only in Türkiye?
I applied from abroad and have now arrived in Turkey. How can I start using my line?
The EGM Control page keeps showing errors and I can’t complete the process. What should I do?
Will I have to pay any extra fees when picking up my line from a Turkcell store?
Can I use my existing number on my phone at the same time?
My line is not working. Could my sim card be broken? What can I do?
I have applied, how can I go to the nearest Turkcell store?
How can I reach the call center?
Can I do tethering?
In which language can I get support from the call center?
How will my internet speed be?
Why should I choose Turkcell?
I received an error while scanning my passport during activation in the Turkcell app. What should I do?