Fraud prevention and customer experience shouldn’t be at odds—but too often, they are. Slalom partnered with American Banker on a new whitepaper, “Modernize Technology for More Flexible Fraud Protection,” exploring how banks and credit unions can integrate modern identity verification, AI tools, and data infrastructure to combat evolving threats—without driving customers away in the process. The research makes it clear: real-time, omnichannel security needs modern tools—not more friction. Read the whitepaper: https://slalom.ws/3GB7gRu
About us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. We team with leaders who expect more. So we bring more. From strategy through delivery, our agile teams across 53 offices in 12 countries collaborate with you to bring powerful customer experiences, innovative ways of working, and new products, services, and businesses to life. Every day, we work at the forefront of industry, combining our deep roots in technology and data, to help you tackle challenges, improve operations, and drive sustainable growth. It’s why we are trusted by leaders across the majority of the Global 1000, many of the world’s most successful enterprise, mid-market, and emerging companies, and more than 500 high-impact public sector agencies, foundations, and universities. We lead with a balance of heart and practicality, curiosity and agility, local soul and global expertise. That means understanding your culture, goals, organization, and customers. That means being tireless problem solvers. And that means always standing by you as your trusted advisor, respectful challenger, and unwavering champion. Even our partnerships are built different. For more than 20 years, we've sought out and made strategic investments in the world’s emerging and leading technology platforms. Our 360-degree relationships with these innovators, built on mutual trust and respect, has cemented our position as a premier (and often first) partner of choice. We work together as one to offer tailored solutions that unlock the full potential of these technologies. At Slalom, we bring more day-one advantages, more connections and breakthroughs, more doing the right thing, more care for you and your team, and more return on your investment. So that together, we can dream bigger, move faster, and build better tomorrows for all.
- Website
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https://www.slalom.com/
External link for Slalom
- Industry
- Business Consulting and Services
- Company size
- 10,001+ employees
- Headquarters
- Seattle, WA
- Type
- Privately Held
- Specialties
- management consulting, strategy consulting, technology consulting, cloud, business intelligence, portals and collaboration, mobility, project management and PMOs, business process optimization, organizational effectiveness, salesforce, agile methodology, analytics, customer experience, AWS, Microsoft Azure, Tableau, Google Cloud, and financial services and consultation
Locations
Employees at Slalom
Updates
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Cal Water and Slalom used Salesforce Marketing Cloud to: ✅ Engage more customers ✅ Head off objections ✅ Address misinformation All this automation = more time for strategy and 66% better click-through rates. Read the story ➡️ https://slalom.ws/4lJWE1T
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Fraud prevention isn’t just about reducing risk—it’s about improving customer experience. Slalom partnered with American Banker on new research, "Embedding Fraud Prevention in the Customer Experience," to explore how banks and credit unions are adapting to a more complex fraud landscape without adding unnecessary friction. The report reveals that while 85% of institutions believe they’re at least moderately effective at balancing fraud prevention with CX, challenges remain—from fragmented tech stacks to emerging threats like deepfakes. Learn how leading organizations are taking action. https://slalom.ws/3GSG2pl
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What started as a simple e-signature solution has grown into a powerful partnership. Hear from Anushay Wahab on how this evolution is helping us deliver smarter, faster, and more connected experiences.
Anushay Wahab from Slalom shares that what started as an e-signature partnership has evolved over the years due to the ease of integrating Docusign with various tools and platforms, transforming how they work with other organizations. Hear more about how Slalom has been able to transform its business with the help of Docusign IAM.
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Healthcare data and AI can’t thrive in silos. We’ve identified six essential building blocks for a connected, intelligent, and adaptable healthcare ecosystem — from modern operating models to AI orchestration. Explore how healthcare leaders can turn complexity into clarity and impact. https://slalom.ws/3IPLlqj
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Our partnership with CaringBridge helped streamline communication and simplify support. The result: 50% of users are now active on mobile, making it easier than ever to give and receive support during health journeys. Learn more: https://slalom.ws/46Dp60x
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If “agentic AI” sounds like something your service team isn’t ready for, this session is for you. In our latest webcast on CIO.com, you’ll learn: ✅ What Agentic AI is (and isn’t) ✅ How to pick targeted use cases that let you scale ✅ Why “boring AI” may be your best starting point ✅ How to connect the data you have with the insights you need You’ll also hear how tools like Amazon Connect and Salesforce’s Agentforce are helping service leaders move from reactive support to proactive, connected experiences. Whether you’re still in pilot mode or actively planning for what’s next, we’ve got you: https://slalom.ws/45gix2P
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Legacy shaped your present. Zero Legacy is your future. Give your system the send-off it deserves: https://slalom.ws/4lFO5Vz
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When we polled our network on why employees hesitate to embrace AI at work, the responses were close—but one stood out: 31% cited limited trust in AI outputs as the leading barrier. The true potential of AI isn’t in the tools—it’s in your people. Learn more about how to empower your people with AI: https://slalom.ws/467cD56
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There’s a part of your business that … 📣 talks to more customers than marketing 📊 collects more data than analytics 👀 sees more pain points than your product team Stop viewing the contact center as a cost burden and start treating it as a hub for value creation: https://slalom.ws/44KCHC8