
Android Pizza
I have an older, lower-spec phone. Every single time you update, my performance gets worse. It's slow and painful to use, often crashing. And it's just YOUR app. I can still use all of your competitors apps fine, with no performance issues. Please, get it together. I shouldn't be locked out of this app just because my phone is a couple years old.
280 people found this review helpful
McDonalds USA, LLC
July 15, 2025
Our goal is to make using the app simple and stress-free, every time. Try uninstalling and reinstalling the app, and if that doesn’t help, please share more here: https://www.mcdonalds.com/us/en-us/feedback.html

Eric Keller
- Flag inappropriate
- Show review history
Ordering food on here is simple and easy. It makes it super convenient to get food when I'm in a hurry. That being said, the customization is really lacking compared to just ordering in the store. No options for substitution on a sandwich or adding light ice as an option for drinks. The deals also seem to get confused if you try to order a just a sandwich and a meal of the same item. Other than those issues the app works perfectly.
420 people found this review helpful
McDonalds USA, LLC
August 9, 2024
we hear you, Eric. however, the customization choices may be limited on the app since the restaurant has control over them. also, share a few more deets via the link so we can look into this: https://www.mcdonalds.com/us/en-us/feedback.html

Lisa Tollefson
- Flag inappropriate
- Show review history
Awful app. It's buggy, slow, chooses bizarre locations, and has for some reason decided that I don't want to use the drive-thru. It still flashes up then off every time I open it, even after multiple uninstalls and phone reboots. It would be helpful if there was a map to show where my options were located, but no. I have to pull up Maps on my phone, type in McDonalds, and then figure out what address I want. in all, I have to drop this from a barely functioning 2 stars to an irritating 1.
654 people found this review helpful
McDonalds USA, LLC
February 9, 2025
it's not cool to hear, Lisa. try uninstalling and reinstalling and if that doesn't help, share your app email and any other supporting details here and we'll get back to you: https://www.mcdonalds.com/us/en-us/feedback.html