
xGenesisx
Literally, and I do mean literally, I cannot login to my account after redownloading the app. Every single time I attempt it tells me I cannot, and then goes to a black screen when I try again. This proceeds in a loop, and all I wanted to do was grab a free sandwich after doing the survey thing. Thanks for the wasted space tho, that was nice....
298 people found this review helpful
Chick-fil-A, Inc.
April 14, 2025
We’re sorry to hear about that and want to help. If you’ve verified your account via email or SMS, please ensure you are on the latest App version and disable any VPNs or ad blockers on your device. If these steps still don't resolve your issue, please contact Chick-fil-A CARES here: http://spr.ly/cfacares and select ‘Technical & Account Support’.

Scott Zinkel
New update is bad design, took a great user interface and made it more difficult to use. Instead of all the options being easy to see and select, you have to pick the right tab and scroll to find what you want. Also impossible to edit things after you add a meal to order but before checking out, can't change what drink you want for example. Should revert the design and functionality back to how it was previously.
88 people found this review helpful
Chick-fil-A, Inc.
October 23, 2024
Thanks for reaching out, Scott! We apologize for the inconvenience and appreciate your feedback on this issue. We are always looking to improve and add future enhancements to the Chick-fil-A App experience, and we'll keep this feedback in mind for future updates!

Jordan Cleinman
Cant combine a gift card with a debit card. On top of that, I cant just add what I need to complete the order ($3), they have a minimim $10 to be able to add funds, since you can't use 2 payment methods. So after I load $10, im bsck with $7 after the order, and it creates a cycle where at some point, you dont have enough money, theyve kept it, and you're just ordering normal again, because whats the point of a GIFT card, that you have to buy more funds for to be able to use it all.
4 people found this review helpful