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Cannot get devices to connect to gateway
I have been fighting this gateway and paying for a service that barely works for 3 months. Customer service hasn’t been helpful. Gateway will not accept cameras although the speed is set correctly to the recommendations. Now it won’t accept my phone (until now the only thing that it will connect to). Short of smashing the gateway with a rock any tips on getting this stuff to work? I may be forced to seek other providers.
Do you think there is something wrong?
Just started with TMO home internet installed TMO-G4AR gateway, service after two weeks service sucks. Speed test 8.53 download, 9.03 upload. I'm writing this comment on a computer tethered to my moto 5g phone and get 56.4 download and .22 upload. DO YOU THINK there is something wrong with this cell internet service???
Joined T-Mobile 1 week ago and got new phone - not getting texts from certain people
One week ago I added a line to my sister’s T-Mobile plan and got an iPhone 13. Previously, I was on Google Fi with a Pixel 5, which runs over T-Mobile’s network in my area. The phone numbers for me and my husband were ported over, which they said was successful. However, I am not receiving texts from numerous people, including my sister, who is on the same plan. Others will receive my texts (SMS, not imessage since they’re android users), but I do not get their replies. MMS group messages seem to work fine, but if my sister tries sending me an individual MMS message, I don’t receive it. I spent over an hour on the phone with support two days ago, and it took me about 30 minutes just to get them to understand the issue. Everything we tried was unsuccessful. What’s is messed up is my husband and I came from the exact same former carrier, and exact same previous phone, but he is not having this issue. I’ve missed important texts from my boss about my work schedule. I can’t waste more time on this. I’m giving it until the end of the weekend before I cancel the extra lines and go back to Fi. If you can help, I’ll try anything at this point. Things I have already tried, some directed by T-Mobile support and some suggestions found online: Removed and reinserted the SIM card on the new phone Disabled iMessage Reset network settings Updated iPhone to newest iOS update Signed out of google account on old phone removed SIM completely from old phone Factory reset BOTH old and new phones And please God don’t ask me if “the numbers are on the block list” like support did 4 times. THE NUMBERS ARE NOT ON MY BLOCK LIST.Visual Voicemail Error Suddenly Started, tried everything......
Every time I try to open a voicemail message, I get "Error while Downloading Audio", and it won't open. I went through all the troubleshooting ateps and even got the e-sim replaced! STILL THE SAME PROBLEM!!!! I'm already in process to exchange the phone under warranty!
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