As we shift towards an AI first world, retailers will actively need to shift operations and manage through people change, while they continue to meet their customers (and their bots) on an emotional level. Thanks for the feature and article Retail Insider! #AccentureRetail #Retail #Grocery #DigitalTransformation #FutureofRetail Accenture Alan Ribeiro David Morgenstern Jill (Puleri) Standish Lori Zumwinkle Suzana Colic Akshay Bardia Krish Banerjee Anant Gadia Janny Suy Pegues https://lnkd.in/dJFZMiaK
Great read Fawad!!!
Great perspective Fawad!
Great insights!! 👏👏
Love this, Fawad!
Insightful - thank you
The winners won’t just adopt AI, they’ll reimagine how people and tech connect with customers. Thanks for sharing, Fawad Baig
Very insightful thanks for sharing
Managing Director & Canada Lead – Retail, CG&S, Travel | Data & AI @ Accenture
1moGreat insights, Fawad Baig! The growing emotional trust consumers place in AI is a powerful call for retailers to reimagine experiences and ensure people, process, and technology move in lockstep.