Bath Concepts Industries, LLC’s Post

Transcript

Nothing's impossible. As far as what we do here and what we are able to do, we didn't set out to be this big a one day bath company. It was more or less just me trying to, you know, build a good quality product that I could sell locally to my consumers. And you know, we treated our customers well. We treated the people that work for the company well and just really focus on quality and service. And it's a simple thing, but it's extremely important. The look on the homeowner's face when they see their new bathroom for the first time and it never changes. Their jaw just drops. Wow, I can't believe how good. Outlooks and you did it so quickly. People understand that the one day baths are absolutely beautiful. They look gorgeous. They're done in a day. They're not some cheap plastic. They're high tech polymer. They look like real granite and marble. They're maintenance free. I think people are excited to be on a winning team and when you know when the company does well and you're successful people people feed off of that. We have a very hard working team. We don't just stop here and what we need right now if something is not working. Or someone else learn the process. We help each other now and the ideas are coming from everybody. It's not tapped down, it's bottom up. When we have dealers on site, everybody has an opportunity to meet with the dealers and understand what they're doing in the field and how we can do it better. When potential dealers come to visit us and they see our culture and the company and what we're about it, it's motivational and inspirational. I can't tell you how many times we've had people come to us, they want to get in the One Day Bath business. They don't have a lot of resources. They have drive, they have ambition and we support them and it's great to see when somebody becomes successful like that because it's exactly what we're about. Scott was a dealer, He understands the dealer, he's built the product specifically. Or the dealer, we're over 1000 dealers, which is awesome to see dealers get excited when we announce new products. Just the communication with the dealers. So you know, I talked to some of the dealers more than I talked to my family. So it's just that relationship that we have. Unlike a lot of Chuck in a truck that'll come to your house and slap in a bathroom, all of our people have been factory trained. You just don't see a lot of organizations investing in infrastructure, and if that means personnel, that means training, that means more people, whatever it takes, he allows us to do that stuff, and it's a good model for success. And, you know, getting your organization to that higher level right now, we really can maximize and anyone can come in and place an order to make sure that those items are on the shelves. 10 years ago, we probably do that amount of volume in two to three weeks. Now I've been that size. You could imagine, do the math, that's explosive. When they entered this building, they couldn't even fill it out and and least part of it out. Now a couple years ago, we had expanded and get two other facilities almost doubling our size there after 25 years, my commitment to Bath Concepts, we are going to continue to grow this company. We are going to build a new facility, new company headquarters. We're going to bring everything back under one roof. It's going to be significantly bigger than what we have now. It's going to continue to give us the ability to vertically integrate and reinvest in our equipment. Our manufacturing, our people, and ultimately the success of the products that we sell our dealers. But this really is a great place to work. We already have great benefits. We already have great pay. We're already an industry leader in the bath remodeling business, always trying to figure out how to make things easier, better and faster. We're all in at all times. We're winners. You know, that's the bottom line. We strive for perfection. We try to do obviously the best that we possibly can. What I make is going into my mom's house. Or my house. I want it to be absolutely the best that you possibly can do. The philosophy is you always want to try to make it better. And I've always told my kids this and, and I would tell anybody around me, it's important to do one thing every day to make it better. And overtime you'll turn around and you'll accomplish a lot.