Your team has questions? 🤔 LuLu has answers. ✅ Get ready for the next From the Lab webinar series highlighting the latest GenAI innovations from Zest AI’s LuLu team. This time, we’re focusing on personalization with GenAI—an up-close look at why AI that understands your org is key to success. Join Kalhan Koul, Director of Product at Zest AI, and Jake Anfinson, Chief Lending Officer at StagePoint Federal Credit Union, on Wednesday, October 8th at 11 AM PT / 2 PM ET. Register now to get a look at the newest LuLu enhancements that are democratizing access to lending intelligence: https://lnkd.in/gsnYjp4h
Zest AI
Financial Services
Burbank, California 107,712 followers
Zest AI technology delivers faster, better lending across the credit spectrum.
About us
Since 2009, Zest AI has been pioneering and perfecting AI technology with a mission to broaden access to lending using smarter, more efficient AI. Serving more than $5.6T in managed assets with over 600 active models, Zest AI has been a proven partner to banks, credit unions, and specialty lenders, helping them decrease risk and boost growth opportunities throughout the lending process. Zest AI leads the industry, powering thriving lending ecosystems with innovative, intelligent solutions across marketing, underwriting, fraud detection, lending intelligence, and more. With over 50 issued and pending patents across automation, accuracy, performance, and model explainability, this US-based technology-as-a-service company serves its clients from its headquarters in Los Angeles, California, and across the country.
- Website
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http://zest.ai
External link for Zest AI
- Industry
- Financial Services
- Company size
- 51-200 employees
- Headquarters
- Burbank, California
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Fintech, Financial Services, Banks, Credit Unions, AI in lending, Financial fraud prevention, Credit underwriting, AI, Generative AI, Machine learning, Financial Institutions, and Lending
Locations
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Primary
Get directions
3900 W Alameda Ave
1600
Burbank, California 91505, US
Employees at Zest AI
Updates
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Cleaning data isn’t the glamorous side of AI underwriting, but it’s one of the most important. 🧹 Missing or incorrect fields can skew results, weaken model performance, and even hide meaningful risk signals. That’s why data scientists spend so much time deciding how to handle missing data, and why there’s no one-size-fits-all solution. We broke down six common strategies in our latest blog to help lending teams understand what’s happening “under the hood” of AI modeling: https://lnkd.in/dbNGH-8M
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🚨ATTN: GoWest Credit Union Association Members! 🚨 LuLu, the purpose-built GenAI lending intelligence platform, is changing how credit unions access and act on critical insights—instantly. No more dashboards. No more spreadsheets. No more waiting on analysts. 📅 Join Kalhan Koul, Director of Product at Zest AI, on Tuesday, Sept. 30 at 1 p.m. PT for this special GoWest Solutions partner event. In just one session, you’ll see how LuLu helps credit unions move faster with more confidence by delivering fast, flexible, and tailored insights from real-time financial, industry, and operational data. What you’ll learn: • Why purpose-built GenAI is a game-changer for credit unions • How deep benchmarking and real-time analysis fuel smarter decisions • Which robust data sources are now at your fingertips • How LuLu delivers a personalized experience for your credit union 👉 Don’t miss this inside look at the future of lending intelligence: https://lnkd.in/g--jemph
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Important conversations are happening about the future of AI in finance—like the panel at #FMQ where leaders from Goldman Sachs, Optiver, JPMorganChase, and our own CEO, Mike de Vere, shared how they’re approaching AI transformation. Leaders from across financial services agreed: the biggest challenge isn’t the technology itself, but whether people and organizations can keep pace. Waiting on the sidelines is no longer an option. At Zest AI, we see this urgency every day in lending. Those who adopt responsible, trustworthy AI now will be positioned to make smarter decisions and serve more people tomorrow. The future of finance won’t be defined by AI alone, but by how quickly we put it to work.
It's no secret that artificial intelligence is transforming the world of finance. During a panel at #FMQ today, moderator Emily Wilkins, Washington Correspondent at CNBC, asked the experts how they're using the new technology at their firm and what we can expect in years to come. Daniel Marcu, Global Head of AI Engineering and Science at Goldman Sachs, said while AI has been around for years, the largest transition of late is away from domain-specific technology implemented in particular use cases and towards a new brand of AI that can impact many parts of a business. Instead of an application that could only do one thing, such as translation or data extraction, we now have technology that can do many. As a result, Goldman is taking an approach to training employees that is similar to the education system: There are several levels to AI efficiently, similar to graduating elementary school, then middle school, then high school, with different training for different skill sets. Liam Smith, Chief Strategy Officer at Optiver, also pointed to the importance of specialization and what that means for the future of the labor market. He said we'll start to see more specialized individual models, such as those focused on mortgages, which creates more value for those with domain expertise. “I don’t think AI is going to put everyone out of work," Smith said. "I think it’s going to help people be even better, and better faster." Teresa Heitsenrether, Chief Data and Analytics Officer at JPMorganChase, says that while the bank isn't using generative AI extensively externally with customers yet, the people who provide wealth expertise are now able to synthesize information more efficiently and have more bandwidth to reach customers. It's giving those experts more ability to do customized advice, she added. The technology is moving quickly, and the key will be keeping up. "People are a limiting factor," said Mike de Vere, Chief Executive Officer, Zest AI.
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This month’s edition of The Smart Lender is focused on strengthening the credit system—because stronger local foundations create a healthier financial ecosystem for everyone. Here’s what’s inside: ✔️ A buyer’s guide for lenders comparing legacy models, in-house development, and AI-driven underwriting. ✔️ An upcoming webinar on strategies to maximize the value of GenAI in your organization. ✔️ Six proven methods to address missing data and improve model accuracy and fairness. … and more! Together, these insights are designed to help your institution grow stronger—and in turn, strengthen the credit system as a whole. Check out this month’s newsletter and subscribe to stay ahead with the latest in smart and responsible lending. 🌟
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AI is no longer a side conversation for the most tech-forward banks. It’s now becoming core to lending decisions, strategy, and more. The real question now: how do we apply it responsibly in markets that demand trust and transparency? Zest AI's CEO, Mike de Vere, will join leaders from JPMorganChase and Goldman Sachs at the Psaros Center for Financial Markets and Policy’s Financial Markets Quality Conference to explore what AI innovation means for financial institutions and policymakers alike. 🔗 Register here: https://lnkd.in/eYe6gPKv #AI #ArtificialIntelligence #Finance #FMQ
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Technology can do some pretty amazing things. It can make our lives easier and faster, and transform the way we work and live. But without people, what’s the point? That’s why we’re introducing Humans of Zest AI: a regular spotlight on the humans who make Zest AI’s smart, efficient, and responsible AI technology possible. 👏 Introducing Kathryn Gustafson, Client Success Manager! Kathryn’s passion and commitment to helping lenders thrive sets her apart. Watch her discuss work-life balance, remote culture, and how she supports clients in smart, efficient, and responsible lending. Explore Zest AI’s open roles and more on our Careers page: https://lnkd.in/gW34Q75a
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Is your credit underwriting strategy keeping up with the times? Traditional credit models are showing their cracks—leaving millions of Americans “unscorable” and slowing down access to credit. Lenders now face a choice: 🔹 Stick with legacy models 🔹 Build in-house solutions 🔹 Partner with an AI vendor Our new Buyer’s Guide breaks down the advantages, disadvantages, and key considerations of each path, helping you find the right fit for accuracy, fairness, and efficiency in today’s lending landscape. 📘 Download the full guide to see how leading institutions are modernizing underwriting and what questions you should be asking before making your next move: https://lnkd.in/gej_JG4m
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Everyone’s talking about generative AI, but it can be difficult to know what’s hype and what’s impact. Join our next From the Lab webinar, where the LuLu team at Zest AI will showcase the latest GenAI innovations: ✅ Personalized insights that understand your org 🧑💻 Smarter CX beyond basic UI 📊 Flexible peer group comparisons 📈 Visual data with new charting features 🗂️ Expanded insights from call reports and economic data Plus, hear from Jake Anfinson, Chief Lending Officer at StagePoint Federal Credit Union, on how his credit union is already proving ROI with GenAI. Register here and don’t miss out: https://lnkd.in/gsnYjp4h #GenerativeAI #AIinLending #Innovation
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All In Credit Union was drowning in scattered systems and slow reporting. A simple loan portfolio question could take two weeks, multiple tools, and still return incomplete answers. The team had the data at their fingertips, but making sense of it was another question entirely. Rather than relying on a generic, one-size-fits-all Large Language Model (LLM), All In Credit Union turned to a customized, purpose-built generative AI solution—LuLu. By unifying industry, economic, and proprietary data into one secure hub, LuLu gives instant access to insights and smarter recommendations that can actually drive change. Now, their team gets instant insights, smarter recommendations, and the confidence to act quickly. 🙇♂️ Find out more about how All In Credit Union transformed decision-making with AI 👉 https://lnkd.in/gW8gxTG4