Gigs

📣 New Feature Drop: Nubank's new annual 10GB international travel eSIM, developed in partnership with Gigs, never expires and can be used across multiple trips throughout the year! The travel eSIM is now being offered as a benefit to all Nubank Ultravioleta customers. 🌎 ✈️ One year ago, Nubank chose Gigs to power a new frontier for its 100M+ customers: banking and connectivity, seamlessly integrated into one, powerful customer experience. Today’s new feature drop marks another milestone in our shared vision. ✅ Nubank is setting the pace for how the fintech industry can drive innovation in telecom ✅ Gigs is the operating system powering this transformation, enabling banks to go live with their own connectivity services (including branded mobile plans) to drive customer loyalty and growth  ✅ Consumers love the simplicity of fewer apps to manage their digital lives across banking, connectivity and travel Today’s news is a feature drop, and a signal that: ☎️ Nubank is doubling down on connectivity 📈 Embedded telco is becoming table stakes for fintech 💡 The right technology partner unlocks seamless, delightful experiences for customers Link in the comments to read more about the enhanced eSIM benefit!

Today, LATAM Airlines, the largest carrier in Latin America, launched its own global travel eSIM offering — powered by Gigs 😍 LATAM is now the first airline in Latin America to embed mobile connectivity directly into its ecosystem, 𝐫𝐞𝐰𝐚𝐫𝐝𝐢𝐧𝐠 𝐭𝐫𝐚𝐯𝐞𝐥𝐞𝐫𝐬 𝐰𝐢𝐭𝐡 𝐋𝐀𝐓𝐀𝐌 𝐏𝐚𝐬𝐬 𝐌𝐢𝐥𝐞𝐬 𝐟𝐨𝐫 𝐞𝐯𝐞𝐫𝐲 𝐞𝐒𝐈𝐌 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞. By making connectivity a core part of the travel experience, LATAM is helping millions of travelers stay online seamlessly across the globe. No more dealing with unreliable travel eSIM providers, hefty roaming fees, or unsecure Wi-Fi. This launch reflects a broader shift in the industry. More and more companies, from travel platforms to fintechs, are embedding eSIMs directly into a customer’s experience to: ✈️ Provide a smoother travel experience 📈 Boost revenue by integrating eSIMs into premium offerings or loyalty programs ♥️ Strengthen brand visibility and user engagement at key travel moments “People turn airplane mode off before they can take their seat belts off. Connectivity is now a core part of the travel journey. LATAM Airlines has recognized that by embedding mobile services directly into their ecosystem, they’re simplifying the experience for millions of travelers—and setting a new benchmark for how airlines can turn connectivity into a strategic advantage, driving engagement, loyalty, and new revenue streams.” – Rafa Plantier, VP of Go-to-Market at Gigs. Read more here: https://lnkd.in/eeiMiCCK

Welcome to The Frequency. In this edition: 📱 We're spotlighting Klarna's new mobile service, launched in partnership with Gigs, and what it means for the future of fintech. ⚡ Read Omar Gallaga’s piece on how the convergence of fintech and mobile is helping networks cut one of their biggest costs: customer acquisition. 🚀 Product update: Simplify one of the most complex handoffs in the mobile user journey - number porting. Hit subscribe to get The Frequency straight to your inbox.  

Today, Klarna announced a mobile service to its 25 million US customers, marking the beginning of a new era: fintechs entering the global mobile market. 🎉 From shopping tools to travel booking and insurance, leading fintechs have gradually built out their ecosystems to delight and engage customers. The next step on its journey to becoming a full-service neobank isn’t a financial service though, it's mobile. Mobile is different. Connectivity, banking and payments; these are essentials to modern life, and now, they’re integrated into one seamless experience for millions of consumers. For leaders like Klarna, today’s announcement is a major step change for consumer integration, and a way to become not just an app on your phone, but the service your phone runs on. 😍 Developed in partnership with Gigs and on AT&T’s network, Klarna’s phone plans are a blueprint for how leading consumer tech companies can integrate connectivity into their core products and transform the way millions of people think and feel about their mobile providers. For telco carriers, Gigs OS opens up a massively scalable channel for distribution to millions of consumers, at minimal customer acquisition costs. 🚀 “Klarna’s push into the mobile space marks the beginning of a new era for connectivity. Now, consumers can expect a seamlessly integrated mobile experience that bundles premium connectivity with financial tools, all through the apps they already know and love,” said Hermann Frank, CEO and co-founder of Gigs. “Klarna’s unlimited phone plan represents a radically better experience for US consumers, and we’re proud to power it with Gigs’ operating system for mobile services.” Read more here: https://lnkd.in/efTjjjzB 

Gigs Republic just wrapped — and it was our most energizing one yet! 🇫🇷 😍 Gigs Republic is a core part of how we operate: move fast, stay honest, and build. Nearly 100 Gigsters came together from around the world — this time at a dreamy château in France — to reflect on key learnings and to gear up for what’s next. Gigs is growing quickly with exceptional talent across engineering, product, GTM, and partnerships. This past week made one thing clear: we have all the pieces in place to make embedded connectivity universally adopted in 2025.  🧠 Our hackathon gave cross-functional teams the space to build new relationships, pressure-test ideas, and push the limits of what’s possible.  🚀 We previewed major upcoming customer and product launches, and rallied around one core belief: customer launches are Gigs launches. 🍷 Gigs Table wasn’t just dinner — it’s where teams formed, cooked, and served a full dinner for 100 all while honoring French cuisine and celebrating a love of food. We’re at an inflection point. If you’re ready to do the best work of your life — we’d love to meet you.

Travel eSims ✈️ , just the tip of the ⛰ After working across B2C and B2B2C at Airbnb, Shopify, Trade Republic, and now Gigs, I’ve seen this pattern repeat: growth is driven by two things—standout features and real, recurring value. Roaming has quietly become both. ✈️ Travel is now a core lifestyle category for millennials and Gen Z. 📱 Mobile data usage keeps rising.And travel eSIMs have seen an 8x growth in just two years. 🏦 Fintech players like Nubank and Revolut saw the trend early. They introduced roaming not just as a benefit—but as a new revenue stream. 💵 Free gigabytes? Just the entry point. The real business lies in top-ups, repeat usage, and soon… local plans. 🧨 Their ambition? To become the connectivity wallet for their users. It's high-margin, high-frequency, and still full of untapped potential. And it’s changing what we expect from telecom. I broke it down in a new blog post—how we got here, what’s next, and what others can learn from it. 👉 Read it here:

Most IDs are designed for machines, not people. But if you want an API that's truly easy to use and understand, they need to be optimized for both. At Gigs, we needed an ID format that was: • Sortable in time for efficient pagination • Namespaced for seamless sharding • Hard to guess for security • Human-readable for better debugging and UX ULIDs got us close — but not close enough. So we designed GSIDs: a format combining a resource prefix, a timestamp, a customer namespace, and a random value into a compact, Base62-encoded string. GSIDs give us better operability, and a better developer experience — without sacrificing the properties that matter for distributed systems. Read the full breakdown here: https://lnkd.in/dh_hAg77

Old phones are no longer obsolete, they're big business. 📱 One in four phones purchased in the US is now refurbished. And with tariff uncertainty threatening to drive up the price of new smartphones, that number may be about to get a lot higher. From Apple and Samsung Electronics to eBay, Back Market, and Walmart — consumers have more options than ever when it comes to buying pre-owned phones. To attract more shoppers, forward-thinking retailers are borrowing a blueprint from the world’s most successful smartphone sellers: Mobile networks. By bundling refurbished devices with mobile plans, retailers significantly boost their margins, allowing them to price phones competitively and tempt more of us to buy pre-owned. Click below into my write-up to dive deeper. https://lnkd.in/gmpH2gTE

Welcome to The Frequency. In this edition:   🌎 How fintechs are changing the way the world connects—and what their phone plans look like. 🏆 Find out why Fast Company named Gigs one of the Most Innovative Companies of 2025. ✨ Make eSIM installation foolproof with Gigs’ custom guides. Hit subscribe to get The Frequency straight to your inbox 😍

🏆 We’re excited to share that Gigs has made it onto Fast Company’s Most Innovative Companies 2025 list! At Gigs, our mission is to build the world’s OS for mobile services, and bring the cost of launching and operating mobile services to near zero. We’re proud to be recognized by one of the most prestigious awards for tech companies as we keep this year’s momentum rolling.  🤝 We’ll continue to work closely with our network partners and customers, and push the envelope with software and AI to automate telecom. 📱 We’ll enable tech companies to launch the next generation of mobile services that will shape how consumers use and interact with their phone plan. 📍 We’ll continue to put mobile services at the front and center of tech innovation. We are at a tipping point, bringing one of the world’s largest industries into the internet economy. #FCMostInnovative #Gigs