Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
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Square's 2025 US Restaurants Data Tells All. The tea (or should we say, oat milk latte?)
*clears throat* Some new data from the restaurant world: 📉 Average tips dropped below 15% for the first time in years 💸 First-party delivery is 64% more profitable than third-party 🥛 Nearly half of coffee drinkers in OR, ME, and NM are opting for oat milk Dig into the trends: squ.re/restaurantdata
“Focus on meaningful work and meaningful relationships…good things happen”. Our Business Lead Owen Jennings (OBJ) on his experience across both Square and Cash App, perspectives on FinTech, and career advice. 🎧 Listen to the full conversation with This Week in Fintech: https://lnkd.in/e3z-zBJw
Risk innovation and building trust runs deep across Block. Congratulations to our 2025 Taktile award winners: 🏆 Top Voice in Risk: Donna-Marie Dawkins, MBA, Deputy Chief Risk Officer, UK & Europe, Square 🏆 Top Voice in Progress: Yuliya Kazakevich, CPFPP, Global Head of Merchant Risk & Onboarding, Cash App
Over the past few months, nominations poured in from across the financial services industry, spotlighting the individuals driving real change in how risk management is led and practiced. 🏆 Today, we’re proud to announce the winners of Top Voices in Risk 2025: Leaders who are redefining what risk can enable, not just control 🏆 From AI-powered decision-making to inclusive credit frameworks and bold team leadership, this year’s honorees are transforming risk into a force for innovation, access, and growth. Selected across four categories: • Innovation – for those pioneering new technologies and systems • Impact – for advancing financial inclusion and societal outcomes • Progress – for pushing bold ideas and industry-wide change • Leadership – for building high-performing teams and future talent Each voice reflects a broader shift: risk is no longer just about mitigation, it’s a strategic lever for the future of financial services. A huge congratulations to all the honorees. We couldn’t be more proud to showcase your impact in the industry! Meet the winners and explore their work via the link below. 👇
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“Money is fundamentally social in nature. We want Cash App to be the financial operating system for the next generation…to essentially be the money app where a customer can run their entire financial life.” Loved this CNBC interview with Owen Jennings (OBJ) on the launch of Pools, our newest P2P feature. We’re moving with intention and building a platform that is grounded in how people actually use money every day: our data shows 60% of Americans are already pooling money towards their financial goals but haven’t had a simple way to do it together, in real time. We’re working to change that. https://lnkd.in/gdVmxQEi
AI can chat, but can it work? Real power comes when AI stops answering your questions and starts building solutions from your business data. On "How I AI", Claire Vo sat down with two of the minds behind goose, our open-source AI agent: Bradley Axen and Jackie Brosamer Watch their demo how goose analyzes business data to generate a complete menu within a Square dashboard. Turning seller ideas into reality with no code, just conversation: https://lnkd.in/eNp4wngx #ArtificialIntelligence #AI #OpenSource #FutureOfWork #Block #Square
Block reposted this
Building ChatPRD.ai | 3x CPTO | Startups, Leadership, Product x Engineering, and AI | clairevo on X | chiefproductofficer on TikTok
Episode 15 of How I AI takes you inside one of the most powerful OSS AI agent frameworks out there—built at Block Jackie Brosamer and Bradley Axen joined me to demo Goose, Block’s custom agent that automates workflows across sales, data, and engineering. What can Goose do? Better to ask -> What *can't* Goose do: - Turn messy CSVs into beautiful reports - Use AI to collect payment or update inventory - And yes, plug into any MCP Whether you're building AI agents or running a roadside produce stand 🍓 🍎 🥬 this one is for you. Big thanks to our sponsors: 🐰 CodeRabbit – Cut code review time and bugs in half. 📚 Maven x Lenny's List – hands on AI education curated by Lenny Rachitsky and me!
🤝 Cashbot: AI + Human Care 🤝 Cash App's AI support system is as helpful as talking to a human. 2x increase in automated resolution, 88% instant support availability, and customer satisfaction matching human support. But what makes Cashbot different is our unwavering commitment to trust and customer choice. "Our customers trust us with their financial lives, and that responsibility guides every step of Cashbot's development", Ryan Brackney, Director of ML & Data Science. Built on trust: human oversight, quality reviews, and comprehensive safety protocols are part of every interaction. All while maintaining the human connection. Learn more: https://lnkd.in/e6kNdVVw
How are companies at the cutting edge of AI thinking about security? Last week, our CISO James Nettesheim joined Reuters and Lucas Kello to talk about the steps we’re taking to build safety into our AI systems and the security risks that lie ahead as the technology evolves.
At Momentum AI San Jose last week, Lucas Kello, Director of the Academic Centre of Excellence in Cyber Security Research at the University of Oxford and James Nettesheim, CISO at Block, delivered a powerful keynote on how AI agents are transforming enterprise operations and the urgent security challenges that follow. 🪿 Block’s AI agent, Goose, is now used by 60% of employees—marking a shift from traditional coding to natural language programming. This isn’t just evolution; it’s a redefinition of software development. 🧠 James traced AI’s journey from Turing to today’s deep learning models, highlighting the growing need for explainability, especially under GDPR and the EU AI Act. 🔐 On the security front, he warned of threats from prompt injection, deepfakes, and AI-powered exploits, calling for secure-by-design systems like Apple’s Private Cloud Compute. 👉 Is your organisation ready for the age of autonomous AI? 📍If you're looking to continue the conversation on securing your AI posture, join us at Momentum AI London, September 29–30. register here: https://lnkd.in/eXfuyfx6 #AI #Cybersecurity #Innovation
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Block officially joins the S&P 500 today. This is a signal that the work we've been doing for years, sometimes fast and sometimes complex, is building something durable. From a CFO lens, index inclusion matters. It broadens our shareholder base and signals long-term strength and credibility to the market. It also means Block is now part of the investment portfolios of more people saving for retirement, drawing a pension, or planning for the long term. I'm proud of how far we've come and focused on what comes next. Congrats to the team - let’s keep going. And thanks to Emily Mason at Bloomberg for the look across our business. https://lnkd.in/gBsn3hHC
Bitcoin was built to be used: open, decentralized, and resilient by design. Yet existing barriers limit its potential. Here are three policy updates that would help make Bitcoin everyday money: https://lnkd.in/e5DJcDXR #Bitcoin #Policy