Freshworks

We’re joining the fast lane 🛣️ We’re beyond excited to team up with the iconic McLaren Racing Formula 1 Team and kick off this partnership with a warm welcome from Lando Norris. We can’t wait to make history together. Learn more: https://lnkd.in/dhUH9fCu #FreshworksUncomplicates

We've entered an uncharted territory 👀 The rise of AI agents is happening faster than anyone could have imagined. While Moore’s Law once set the pace for technological growth, doubling computational power every 18 months, AI has shattered that timeline—doubling its power every six months. And here's what it means for leaders: ✅ The faster AI evolves, the sooner businesses need to integrate it ✅ Teams must be empowered with the skills and knowledge to harness AI effectively. ✅ AI is a tool, not a strategy. It amplifies what works—so ensure your foundation is solid. How is your organization preparing for this rapid shift? Drop your thoughts in the comments below 👇

Hello Seattle, we've officially landed! 🤩 Our very own Lauren L. is all set to take the stage as we kick off the #FreshworksUncomplicates world tour with bold conversations on the future of IT, CX, and how our AI-powered solutions are simplifying work like never before. Stay tuned for behind-the-scenes action, speaker moments, and all the Seattle magic! 🧡

No one really talks about it, but trust is the real breakthrough for AI. Most teams dabble. Few actually use AI every day. Why? 🤷 It’s not just the tech. It’s trust issues. “Will AI take my job?” “Can I trust its decisions?” “Does it actually help me, or just add noise?” Here’s the play: 1. Show what works - Let your team see AI deliver real results 2. Compare side by side - Let them challenge it against their own work 3. Keep humans in the loop - Make the handoff crystal clear When people trust the tools, they stop second-guessing. They lean in. Productivity jumps. We talked to dozens of teams that cracked this code. Their strategies might surprise you. Learn more from the comments below 👇

#TBT Last week was something special. The moment our McLaren Racing partnership went live, every corner of the office lit up 🧡 Watching our people get genuinely excited about this partnership reminded us why we love what we do. When work stays simple and teams feel supported, amazing things happen. Here’s to making work uncomplicated for teams everywhere while cheering for Team Papaya 🏁🧡 #FreshworksUncomplicates

IN: Waking up to a calm start

Tired: Running multiple SQL queries and spreadsheets for insights😖 Wired: With Freddy AI Insights, get proactive insights, detect anomalies, flag trends, and identify root causes through visual maps without SQL queries or dashboards.

Responsible AI isn’t a compliance checkbox. It’s a strategic advantage. Our CTO, Murali Swaminathan, shares six key strategies for leading with ethical AI 👇

Why are some regions nearly hitting 100% in customer satisfaction? According to our latest Customer Service Benchmark Report (analyzing by 1.2 billion support tickets across 32,000+ companies), the Americas (including the U.S. and LATAM) and Europe are leading the way in CSAT. Is location a competitive advantage? Our VP of Customer Engagement, Kevin Lau, says it’s not about where they are. It’s about how they work. The full report is packed with real-world benchmarks and actionable insights to help you build smarter, faster, more human support. Download the report now: https://lnkd.in/gKsCE89P

Let's make AI people-first. Join us at the #FreshworksUncomplicates world tour in a city near you to see how.➡️ https://lnkd.in/g5sxxpnN