SalesPeter Economy The Myth of the Extroverted Leader: Why Ambiverts Might Be the Real Success StoryDo introverts or extroverts have the advantage? When it comes to leadership, the answer lies somewhere in between.
Artificial Intelligence Expert Opinion By Peter Cohan How AI Helps Retailers Delight ConsumersLeaders should take 6 steps to unlock AI's potential and minimize its risks.
Networking Expert Opinion By Lisa Curtis How Women Can Network When Starting from ZeroWomen are better networkers because they have to be.
SalesMattea Vecera Amazon Prime Day Keeps Breaking Its Own RecordsPurchases made on mobile devices represented more than half of all sales.
SalesMattea Vecera What Consumers Plan to Purchase This Amazon Prime DayIndustry experts highlight how inflation could shape consumer behavior this year.
SalesReuters Retailers' Cure for the Summer Sizzle? Earlier Back to School ShoppingStores align promotions with next week's Amazon Prime Day as they try to shift the seasonal shopping surge to July.
SalesMattea Vecera Small-Business Sales Decline as Consumers Reduce SpendingInflation is still pushing consumers to cut back on discretionary spending, a new report shows.
Networking Expert Opinion By Peter Economy 5 Powerful Ways to Connect with Others and Build Relationships That Last a LifetimeAs U.S. Surgeon General Vivek H. Murthy recently pointed out, social media may be a relationship dead end for many of us.
Data Detectives Expert Opinion By Bruce Eckfeldt 7 Steps to Create a Sales System for GrowthWhen revenues go flat, most CEOs want to hire salespeople. Instead, create a sales system that can scale.
ContractsKit Eaton Why an Expert Firm Is Trying to Back Out of Designing New NASA SpacesuitsCollins Aerospace has a spacesuit-making heritage that stretches back to Neil Armstrong--but it has just asked to be released from a contract to make suits for the 21st century.
Sales Expert Opinion By Robin Camarote 1 Game-Changing Growth Move for Your Biggest DealsGive everyone on the team a role. Everyone.
Sales Expert Opinion By Robin Camarote Double Your Chances of Winning Your Next Deal With This StrategyEffective service-based business development benefits from a focused, deliberate, all-hands-on-deck approach.
SalesSydney Sladovnik How a 3-Time Inc. 5000 Honoree Is Helping Sales Reps Work More Efficiently With AISeattle-based sales execution platform Outreach is the latest business to bring artificial intelligence into the sales process.
Sales Expert Opinion By Nii Codjoe How Music and Pictures Can Boost SalesWhy pre-suading your customers with these tools is the first step to persuading your customers.
Cold Calling Expert Opinion By Carol Schultz Avoid These Mistakes When Conducting Cold OutreachSending cold emails can be a promising lead gen tool, but when done poorly may only be a nuisance.
Sales Expert Opinion By David Finkel Navigating Sales Slumps: Proactive Strategies for Business OwnersThe first step in addressing a sales slump is recognizing it early.
Sales Expert Opinion By Shama Hyder The Future of Retail: 4 New Rules for DTC Retail Brand SuccessGame-changers like generative AI and dark social are disrupting the marketing landscape everywhere. Here's what that means for direct-to-consumer retail.
SalesSydney Sladovnik 3 Tips for When Sales Teams SlumpWhen sales are slow, the same excuses arise again and again. Here's how to push back against them.
Sales Expert Opinion By Peter Cohan I've Taught Strategy at the No. 1 Business School for 22 Years. Here's the 2-Word Phrase You Need to Know to Close Every Sale'Warm leads' will give you a vital edge when it comes to closing a sale.
Sales Expert Opinion By Deborah Grayson Riegel 4 Ways to Make Following Up Efficient and EffectiveIt's not always fun, but it can be creative.
SalesSydney Sladovnik Salesforce Unveils New Feature to Boost Sales ProductivitySalesforce's new Slack community Salesblazer is up and running.
SalesSydney Sladovnik It's Not the Economy, It's You: Sales Coach Says a Down Market Is No Excuse for Poor SalesNBC producer Kyle Scott and 'Million Dollar Listing' star Ryan Serhant just launched a new sales coaching business, Sell It, to teach the most important entrepreneurial skill--selling.
SalesSydney Sladovnik Stop Talking, Just Listen: 5 Sales Tips From a Fractional CMOBrian Town, founder of Michigan Creative, thinks selling is the most important skill for business owners to master.
SalesReuters Samsung Sales Surge Pushes Apple Off the Global Smartphone ThroneData from IDC confirms Apple's loss of top global phonemaker spot as iPhone shipments drop.
Female Founders 100 Expert Opinion By Jessica Stillman A Stack of Studies Shows Networking Often Backfires for Women Unless They Do It This 1 Specific Way Research shows women are judged harshly for strategic networking, but also offers a workaround for this annoying bias.
SalesKim Jao How to Choose the Right Point of Sale Systems for Your BusinessInc. spoke to numerous business owners about their favorite payment processors. They had trouble picking just one.
SalesSydney Sladovnik Why Your Sales Team Should Embrace AI, According to an Executive Who Closed Deals for Snapchat, Meta, and SamsungJohn Imah honed his craft selling products and ideas for top-tier tech firms. Now he's striking out on his own.
Small Business WeekSarah Lynch Small-Business Optimism Hits Lowest Point Since 2012In March, small-business owners continued to face inflationary pressures--and their worries about future sales increased.
Sales Expert Opinion By Young Entrepreneur Council For Successful Sales, Build Better Customer ProfilesSocial media and data processing have made buyer personas more valuable--here's how to build them out.
Startup Expert Opinion By Maya Hu-Chan Pitching Like a Pro: Essential Elements for Captivating InvestorsThere's a lot that must go into an investor pitch, but thinking of it as a three-part story can help you tackle your next pitch with confidence.
Lead Expert Opinion By Bill Murphy Jr. After Well Over 100 Years, the National Association of Realtors Just Announced Some Very Big ChangesWant to know the history? We have to go back to the late 1800s.
Sales Expert Opinion By Andrea Olson Is Your Customer Feedback Used to Diagnose or Sell?Every company captures customer input in some way. However, most use it to find new ways to sell products rather than uncover opportunities to solve unaddressed problems.
SalesSydney Sladovnik Here's Why Your Company Needs Business Development Representatives In tough economic times, BDRs are even more valuable.
Small Business Week Expert Opinion By Srikumar Rao How to Become a Great Sales RepThis soft-spoken, foreign-born entrepreneur rakes in $100 million in revenue year after year. Here are her three secrets to sales success.
All the Hats Expert Opinion By Princess Ousley What I Learned From Being Bullied by the 'Mean Girl' of My IndustryHigh school dynamics don't just disappear after graduation. But in business, we have to handle them much differently.
SalesRebecca Barker Target Looks at Launching a Paid Membership ProgramThe retailer has faced a sales slump recently. A membership program could help.
Negotiating Expert Opinion By Tracy Dennis-Tiwary Use These 3 Principles From Psychology to Argue More EffectivelyDisagreements--done the right way--are key to strong relationships with business partners.
Sales Expert Opinion By Jim Schleckser 3 Substitute Questions You Can Use to Determine a Sales PotentialWhen you can't get a client's potential spend, you can estimate.
Sales Expert Opinion By Heather Wilde Data-Driven Strategies for Understanding Your E-Commerce AudienceUse these tools to cultivate customer loyalty and drive online sales.
Networking Expert Opinion By Minda Zetlin A VC Just Shared His Formula for Requesting Introductions. It's Pure GeniusAll you need is a LinkedIn account and a willingness to ask for help.
Technology Expert Opinion By Max Greenwald Where Humans Fit Into an AI Sales WorldWith the right training and outlook, AI will make your human team even more valuable.
Sales Expert Opinion By Kevin Feig Being Honest Is Better Than Promising Something You Can't Deliver While it can be tempting to overpromise, your mom was right: Honesty is the best policy.
StrategyAssociated Press Starbucks Backlash Over the Middle East War and Unionization Is a Cautionary Tale for EntrepreneursIn an open letter to employees Tuesday, Starbucks CEO Laxman Narasimhan decried the vandalism of stores and escalating protests in the U.S. and abroad.
SalesAlicia Doniger In Final Effort to Lure Last-Minute Shoppers, Retailers Drop Prices Shoppers can expect to save a bit of money and boost retail sales just before the holiday--but don't expect those sales to overly pad your pocket.
SalesAlicia Doniger How Etsy Layoffs Affect Its Shop-Owning SellersThe online marketplace's recent job cuts may hurt small businesses that rely on it.
GrowBruce Crumley Entrepreneurs Create Niche Selling Items Returned to Retail Giants Amazon and WalmartBin store operators have found a lucrative channel reselling barely used items from big box and online competitors.
Sales Expert Opinion By Nii Codjoe How Lead Magnets Work: Tapping This Insight From Social Psychology Will Boost Your Sales GrowthNot everyone who visits your website is ready to buy--but the science of persuasion can change that. Learn how lead magnets can work for your business.
Sales Expert Opinion By Tommy Mello How this employee turned a defensive customer into a superfan.A customer shouted at my employee. 30 minutes later, the employee had a new sales record.
Negotiating Expert Opinion By Andrea Olson Not a Poker Player? Why You Need to Learn Executive TellsFinding subtle indications of someone's true intentions is one of the best strategies you can use when looking to decipher office politics.
SalesBruce Crumley Survey: Gen-Zers and Millennials Want Better Options From Small-Business Sales SitesPoll reveals perception and expectation gaps between retailers and coveted younger customers.
Negotiating Expert Opinion By Bernard Coleman Strategies for Sustainable Negotiation BreakthroughsUnlocking consistent success in leadership roles.
Networking Expert Opinion By Juan M. Fernandez The LinkedIn Headline Mistake That's Killing Your Cold OutreachHow the words you use in your LinkedIn headline can make or break your efforts.
GrowSydney Sladovnik How to Woo Last-Minute Shoppers? It Helps to Have Festive Snacks and Customer Service on High AlertRetailers who prioritize speedy checkouts and productive employees during the holiday season will come out as 'winners.'
Negotiating Expert Opinion By Martin Zwilling 5 Strategies For Becoming A Winning Negotiator In Business DealingsIn your business career, your skills in negotiation are a key asset in every transaction.
SalesSydney Sladovnik Consumers Pulled Back on Shopping in October. Are Your Holiday Projections Still Safe?Retailers are getting mixed signals from consumers ahead of the holidays--here's what you can expect.
