Leader badge

Audience

Zoho Survey supports freelancers, small and mid-size businesses (SMBs), large-scale enterprises, public administrations, nonprofits, and more.

About Zoho Survey

Zoho Survey is an easy-to-use, cloud-based 360-degree survey and questionnaire creation software for businesses of all sizes. Providing a plethora of templates in different languages and a library of questions, Zoho Survey helps you create surveys with ease, reach your target audience using any device, and view feedback and/or results in real-time. Core features include branching and logic, real-time reporting, mobile optimization, customizable themes, email campaigns, and more. The solution also provides APIs for integration with third-party solutions such as Zoho CRM, Google Sheets, SalesIQ, and MailChimp.

Pricing

Starting Price:
$19.00/month/user
Free Version:
Free Version available.

Integrations

Ratings/Reviews - 11 User Reviews

Overall 4.7 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.7 / 5
support 4.8 / 5

Company Information

Zoho
Founded: 1996
India
www.zoho.com/creator/automation.html

Videos and Screen Captures

Other Useful Business Software

Modernize Linux Workloads with RHEL on Microsoft Azure Icon
Modernize Linux Workloads with RHEL on Microsoft Azure

Keep your Red Hat Enterprise Linux applications always up to date with Red Hat Update Infrastructure on Microsoft Azure

Streamline costs and build scalable environments to help your organization modernize their open source workloads. Stay competitive and more agile with unified management and the flexibility of open source on the cloud with Microsoft Azure.

Product Details

System Requirements

SaaS

Training

Documentation
Webinars
Live Online

Support

Online
Business Hours

Zoho Survey Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Skip Logic
Supports Audio / Images / Video
Paper Survey
Question Library
Site Intercept Survey
  • Marta C.
    Account Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Verified surveys under a secure system "

    Posted 04/21/2021

    Pros: Great for locating needed information through surveys; it is very secure and practical. It is effortless to use; the forms are unique, the support is very responsive. Zoho Survey is fascinating.

    Cons: Zoho Survey should improve the interface because many tools piled up, and they make it a bit overwhelming.

    Overall: We have created a solution to verify the information by completing surveys; when we want to investigate the quality of our products, we proceed to make the forms and deliver them to customers.

    Read More...
    Review Source: SourceForge
  • Michael W.
    Digital Marketer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zoho Survey makes survey collection processes simple"

    Posted 03/27/2021

    Pros: In Zoho Survey we can work with many excellent survey management tools. Not only can you create them, but you can also measure them according to a ranking system to know which surveys have been more successful than others, and you can work with templates.

    Cons: The checkbox system used in matrix choice surveys sometimes does not select the options correctly, so we decided to implement the radio button system. There is not a big problem with this, as the solution was very simple, but the development team should review this.

    Overall: In Zoho Survey there are over 200+ templates to work with, so the scope of a single survey is completely relative to the template you choose. It is recommended to review the template catalog carefully so that the choices are appropriate with each working theme. Before using Zoho Survey the time spent on generating a survey was much longer, and the data collection tools were not as good in terms of accuracy. It is great to be able to work with software where we can draw conclusions so quickly.

    Read More...
    Review Source: SourceForge
  • Andres M.
    Property Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Interviewing clients has never been easier."

    Posted 03/22/2021

    Pros: What company would not like to have a facility when conducting all kinds of questionnaires? Zoho Survey is considered one of the best options for conducting online surveys and collecting information from interviewees in just an instant. What I like the most about Zoho Survey is that I can conduct surveys with an extensive list of templates pre-designed by Zoho and which help me to give a greater touch of creativity to all my surveys, these templates adapt to all types of subject since they have varied designs and colors for all occasions. In addition, another of the things that I love about Zoho Survey is that it has excellent connectivity with the Zoho Analytics service, which allows me to have a comprehensive analysis of all the performance or traffic that each survey has generated since it was sent.

    Cons: Zoho Survey has too limited a free trial. Currently, this free trial allows users to prepare surveys which can be completed by customers without having to complete all the questions, this causes the questionnaire to not be completed in its entirety and there are always missing answers. The paid version of Zoho Survey forces the user to complete the questionnaire in order to be sent successfully, but the free version has this loophole which brings many problems for those users who are testing Zoho Survey functionalities.

    Overall: The paid version of Zoho Survey is fantastic, I really don't have any kind of problem with its general functioning. My overall experience with this platform has been totally successful, I have had the opportunity to create much more optimized surveys and I have also been able to collect responses from interviewees instantly, without having to wait a certain amount of time for responses to be processed. I am happy with the Zoho Survey service and with the ease that it has provided me to create surveys thanks to its excellent drag and drop creator, it is a platform that has an incredible future and that helps any company to interview clients of simple way.

    Read More...
    Review Source: SourceForge
  • Melanie T.
    Finance Assistant
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent integration with other services and very good survey creation."

    Posted 03/17/2021

    Pros: Zoho Survey is the best way today to create, develop and manage large number of surveys within a business environment. What I like the most about Zoho Survey is that it gets along very well with the integration of Zoho services, which has allowed me to associate it with the Analytics service, and thus be able to know exactly what type of traffic I am getting through the surveys that I send to all my clients. It's great to be able to enjoy this great integration that gives me exact details of all the growth or decline that my survey traffic is having. Another thing that I love about Zoho Survey is the quality of the pre-designed templates it provides. This platform offers me templates with very good colors, with an excellent design and with a variety for all types of occasions.

    Cons: Zoho Survey has a very good work structure and it has been a platform that has given me a very good creation of surveys, however, there is also a negative factor that I think should be fixed to achieve that the user can have better results in the survey. development of surveys within your work area. This negative factor is:

    - Zoho Survey does not allow me to change the order of the questions or the general layout of the survey for people who access the survey from the mobile phone version. Zoho Survey offers a default layout which cannot be modified by the user.

    Overall: The negative factor that I mentioned above is not something that has affected my overall user experience as much. I consider that my experience with Zoho Survey has been really good, since this platform has allowed me to create much more optimized surveys where I can collect more information from the interviewee, and I can also collect information in less time, since we receive all the responses in real time. In addition, Zoho Survey has excellent integration with the other Zoho services, which has allowed me to get even more out of it, since with the integration of the Analytics service, I can know exactly the trend of my surveys.

    Read More...
    Review Source: SourceForge
  • Chetan B.
    Mechanical Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best For Frequent Users"

    Posted 01/31/2021

    Pros: It provides you with a lot of options to add to your survey.
    Gives you precise and super accurate results.
    Globally accepted and easy to log in.

    Cons: Too complicated interface.
    If you do not have to do surveys frequently, it is very costly for you.

    Overall: The application is complicated but provides a lot of easy to implement tools. Survey forms can be sent to anyone via a link. It is secure and totally reliable.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Director of Program Management
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Significant Survey Builder"

    Posted 10/17/2020

    Pros: The method of creating surveys is straightforward. The surveys perform great in every aspect.
    Some features I liked and used are:
    Straightforward survey builder, intuitive UI, cost-effective and well-performed survey output.

    Cons: Register form integration is not available. No collected data migration.

    Overall: Zoho Survey is a significant software to collect information for business needs and improvements. With Zoho survey tool, you can build robust surveys without any coding. Overall, Zoho Survey is reliable software to generate insights for business improvement.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Asst. Operations Manger
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Flexible online survey maker"

    Posted 08/24/2020

    Pros: Zoho Survey is a comprehensive online survey maker which serves the purpose very efficiently. It supports a wide range of questions variation from multiple choice questions to image selection answers. It works on drag and drop interface, which make it very suitable and easy to create survey and online polls.

    Cons: Zoho Survey is powerful Survey maker with all features I required. No Cons.

    Overall: Zoho Survey age of full fledged online survey maker which I personally used for collecting feedbacks and creating online polls. It supports multiple logics and allows to pass custom variable at the backend. The variable passing feature can be used to collect customer identifier for streamlining the report based on the context. It offers completely customisable theme which make it very easy to to amalgam late with the brand. It has a good repository of prebuilt themes and templates which can be easily edited based on the requirement.

    Read More...
    Review Source: SourceForge
  • Ramesh S.
    Senior Technical Support
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Collect Customer Experiences"

    Posted 07/15/2020

    Pros: #1- Effortless to create surveys and questionnaires.
    #2- Mobile version supports for the user end.
    #3- Infographic stats and secure SSL protection.
    #4- Easy to study customer experience from answered survey data.

    Cons: #1- We had an overall positive experience with it.

    Overall: It's a prominent survey tool. We Zoho Survey for a long time. overall it gives us a favorable platform to collect user thoughts and experiences about our business. It provides a path to reach customers and know their thoughts.

    Read More...
    Review Source: SourceForge
  • Kunal R.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Intuitive Survey creator"

    Posted 07/05/2020

    Pros: Zoho Survey app is available on the multi platform helps you create surveys even on mobile devices. It's an Intuitive Survey creator platform to collect data from surveys. It also offers analytical data to study.

    Cons: It offers great features to create surveys and analyze data.

    Overall: Zoho Survey is a very productive app. It offers the best way to collect user feedback in the way of surveys. This app is intuitive and helps an organization to study and analyze data from surveys.

    Read More...
    Review Source: SourceForge
  • ANURAG S.
    Marketing Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use"

    Posted 06/30/2020

    Pros: Zoho Survey is like fluid to use online survey creator. The UI is fantastic and very easy to use. It offer bunch of features-
    * Supports custom variable in survey.
    * Branding Personalization
    * Supports Scoring logic in survey
    * Ample Template of different niche.
    * Effective Analytics/reporting

    Cons: I think the logic and branching can be improved to cover all scenarios.

    Overall: Zoho Survey is very easy to use online survey creator. It completely works on Drag and Drop technique. Can create surveys to collect information/user experience. There are template for almost all the niche, which can be directly used or edited as per the needs. The created survey can be easily shared with the target group through Email/ Social media, web links and many more. The Reporting/Analytic section is effective and self sufficient to evaluate the performance of campaign.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use"

    Posted 05/09/2020

    Pros: Easy to use for surveys. Simple to set up and doesn't take much time to get it going again. I'd recommend using it.

    Cons: There isn't anything that I dislike about really.

    Overall: Overall it's a super easy tool to use for surveys. I'd recommend it to anyone to use for surveys.

    Read More...
    Review Source: SourceForge