Audience

Anyone who wants to chat for free via the WhatsApp application

About WhatsApp

Simple. Secure. Reliable messaging. With WhatsApp, you'll get fast, simple, secure messaging and calling for free*, available on phones all over the world. WhatsApp Business is a free to download app that built with the small business owner in mind. Create a catalog to showcase your products and services. Connect with your customers easily by using tools to automate, sort and quickly respond to messages. WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API. Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you're communicating with can read or listen to them, and nobody in between, not even WhatsApp.

Pricing

Free Version:
Free Version available.

Integrations

Ratings/Reviews - 18 User Reviews

Overall 4.8 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 4.4 / 5
More Reviews Review this Product

Company Information

Facebook
Founded: 2004
United States
www.whatsapp.com

Videos and Screen Captures

WhatsApp Screenshot 1

Other Useful Business Software

Payroll you can set up and run yourself in minutes. Icon
Payroll you can set up and run yourself in minutes.

SurePayroll makes it easy to pay your employees, correctly file payroll taxes and handle the year-end forms.

See how easy payroll can be.

Product Details

System Requirements

SaaS
Windows
Mac
iPhone
iPad
Android

Training

Not Offered

Support

Online

WhatsApp Product Features

Business VoIP

Call Recording
Call Parking
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Customer Communications Management

Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Video Content
Content Management
Email Distribution
Interactive Content
Personalization
Print Management
Template Management

Internal Communications

Chat/Messaging
Photo Gallery
Telephony
Video Chat
Voice Chat
App Integration
Blogs
Email Management
Employee Directory
Event Calendar
Newsletter Management
Social Sharing
Survey Management

Live Chat

Proactive Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs
Video Conferencing
Voice Calling
Self-Destructing Messages
Threaded Discussion

Team Communication

Audio Calls
Chat / Messaging
Mobile Access
Push Notifications
Video Conferencing
Activity / News Feed
Calendar Management
Discussion Threads
File Sharing
Search
Surveys & Feedback
Task Management

Telephony

VoIP
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration

Reviews Write a Review

  • Shreyas P.
    Intern
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for messaging"

    Posted 11/22/2020

    Pros: Instant messaging.
    Can send attachment of up to 200mb.
    Has end to end encryption.
    Can use voice and video calls over the internet.

    Cons: Can use the web version only when your phone is connected to internet.
    You need to install additional apps in phone for stickers.

    Overall: It is one of the most used messaging apps professionally and personally.
    It has a business account option too for using it with api.
    Has end to end encryption so it's as secure as it gets.
    Free to use and has no ads in app.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Execute
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "WhatsApp review"

    Posted 10/17/2020

    Pros: WhatsApp is amazing application for communicate. We can share messages with our friends easily and it is making fun.

    Cons: When we forward messages can't forward message over 5 numbers.

    Overall: WhatsApp is good Messenger. It is helping us to share photos, videos and text messages. And it is easy for use.

    Read More...
    Review Source: SourceForge
  • Muqthar K.
    Student
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "It's too feasible for my business. "

    Posted 08/15/2020

    Pros: User friendly software
    Fast and secure application
    Easily accessible all over the world
    Voice and video calls.

    Cons: Addicting application
    It is a good application. Not many cons for this application.

    Overall: WhatsApp is my favourite application to text and call my friends and family. It is a very efficient, reliable, and feasible application.

    Read More...
    Review Source: SourceForge
  • Farhan H.
    Computer engineering
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Best Thing This review was provided in exchange for a $5 Amazon gift card by the provider of this product.�? "

    Posted 08/05/2020

    Pros: -Its the best social networking app used by anyone who uses a smartphone.
    -Its pretty simple to use.
    -It can be used to text call and video call.
    -We can send different kinds of files

    Cons: There are not much cons about it but theres one thing which changed the way WhatsApp was.

    Status option wasn't a necessary option on WhatsApp.

    Overall: This app is the best and most useful app a mobile user can download.

    During this pandemic everything including work and classes are conducted via WhatsApp.

    Read More...
    Review Source: SourceForge
  • Akilesh R.
    Dr
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One app that changed the face of communication"

    Posted 06/09/2020

    Pros: The app registers you using your phone number so you don't have to remember PIN or tags. It shows all your WhatsApp contacts at one place.

    The new status option lets you share moments and it turned the app into a mini social media hub.

    It also has a desktop client so you can use it without your phone.

    No ads

    Free for life

    Cons: Doesn't have a report button to report fake news and texts. It's needed in countries like India where fake news is rampantly spread.

    Overall: It's a must have app as it includes video/VoIP and instant messaging under one roof. Above all it's a free app and has no ads, which is great.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    student
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 20,000 or More
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "What good is an end-to-end encrypted chat app if you can't use it"

    Posted 06/08/2020

    Pros: I was pretty hyped about WhatsApp because it offers end-to-end encryption, and many of my friends highly recommended it. It also has a sidebar extension in Opera Developer Browser on laptops/desktops, so I thought it would be convenient to use.

    Cons: Upon signing up with my phone number, which I've had for years, and never used WhatsApp before, I ended up getting an account disabled message as soon as I sent my first message to a friend. I contacted support and they got back after a day, but it happened again. This repeated three times and by that time I basically didn't care for the app anymore.

    Overall: My experience was very bad and very short on account of its unusability. I get why it needs phone number verification, but why is my number getting banned when it's never been used for WhatsApp before, and I completed all verification steps?

    Read More...
    Review Source: SourceForge
  • Umesh R.
    Business Analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Whatsapp - The new way of communication"

    Posted 06/05/2020

    Pros: (+) Easy to understand and use.
    (+) Great UI and UX
    (+) Varied themes and background settings.
    (+) Ability to share different file formats
    (+) 128 bit secured encryption communication.

    Cons: (-) Not able to send multiple pictures and photos or files at once.
    (-) Backup can be background thing.
    (-) Sometimes the app crashes and takes time to restore.

    Overall: I am using WhatsApp almost since its inception in India, I have also signed up for the beta testing program and they like to test a lot of new features and constantly upgrade. Whatsapp always gives great competition to its competitors and tries to launch and add all the features possible.

    Sometimes Whatsapp can be a mess as the messages are encoded on a 128-bit level which can be used for negative purposes and these calls and messages cannot be tracked or traced because of its level on encryption

    Read More...
    Review Source: SourceForge
  • Girish K.
    Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best there is in the business"

    Posted 06/02/2020

    Pros: 1) Not required to login. Initial registration of Mobile number and name and that's it! You are online.
    2) Good encryption set between chats.
    3) Update frequency is usually 1 month.

    Cons: 1) Updates do not indicate the exact feature. It is usually "Bugs and improvement fixes"

    Overall: This app revolutionized the chatting era right from free online chats to video calls to status updates. No complaints on this.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Student
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One of the best messaging apps"

    Posted 05/28/2020

    Pros: - It allows us to delete a wrongly sent message which is a life saver.
    - Auto download can be tweaked in the settings so as to save data.
    - One can backup their chats and media automatically in an interval defined by the user.

    Cons: - A forwarded media occupies double the space on the device. It is saved in both the sent and received folder.
    - Dark mode is not available.
    - WhatsApp stickers does not have a lot of variety. Third party apps are the only hope there.

    Overall: I use this almost all day to chat with my friends, sharing funny stuff and stickers. I also use it to interact with formal groups to work out some serious stuff as well.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Business Development
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Alternative"

    Posted 05/26/2020

    Pros: I love that you can use this app to contact anyone who has it, for free, regardless of where they live in the world.

    Cons: This is trivial, but I didn't like how it was automatically downloading pictures texted to my phone - I was running out of storage and didn't realize why.

    Overall: I think it's a great way to keep in touch with people you otherwise may not be able to text or call.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The world is on it and its for free!"

    Posted 05/25/2020

    Pros: - The dark mode feature is really helpful for the eyes.
    - The design and ease of use are simply superb. It is quite easy to set up and running even for those who are not very good at tech. This is where it beats other platforms like Telegram.

    Cons: - Still supports only 4 people in a video chat.
    - The WhatsApp web feature still requires both the devices to be online and connect while apps like Telegram have a much better implementation of these features.
    - The update policy is really annoying. I should be able to use the app even without forcible upgrades.

    Overall: WhatsApp has changed the way how we use instant messaging for the better. It definitely has a long way to go in dealing with fake news and mass forwards which is going to be particularly difficult given the end-to-end encryption.

    Read More...
    Review Source: SourceForge
  • Rohan J.
    Software Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The communication app for everyone"

    Posted 05/25/2020

    Pros: Easy to use.
    Web app for desktop use.
    Two way encryption for security.
    Video and voice calling over internet.

    Cons: No feature to block unknown numbers from messaging or adding you to groups.
    No option to opt out of Status feature.

    Overall: Due to its ease of use and features Whatsapp has become synonymous with Messaging in general. Whatsapp Business makes connecting with client easier and faster.

    Read More...
    Review Source: SourceForge
  • Maria G.
    Sales Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Quick conversation starter"

    Posted 05/24/2020

    Pros: I have tried many other applications but no one came close to WhatsApp in terms of simple user interface and ability to get the conversation going. The video call feature works great and helps to talk with remote people. Groups can be easily created for discussions.

    Cons: The application can have option to have more group members similar to the telegram. The WhatsApp web does not work If the Internet connection is not strong.

    Overall: Hands down the best chat application I have ever used. Just download it If you haven't already. More features from the slack application can be added to make it more powerful.

    Read More...
    Review Source: SourceForge
  • Nitin C.
    Student
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 20,000 or More
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Addictive messenger app"

    Posted 04/20/2020

    Pros: One of the best thing of WhatsApp is its simple and easy design that anyone can use it with no extra knowledge of it.

    Cons: I always have a fear that someday Facebook put ads on it.

    Overall: Overall it is very, very easy to use it for daily chatting purpose, It's now added as daily routine in people's life.

    Read More...
    Review Source: SourceForge
  • Chet N.
    Ceo
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cool way to communicate globally"

    Posted 04/18/2020

    Pros: Love the ease it provides to communicate with anyone around the world. Love how we can call and text over it with no cost.

    Cons: Not much I dislike about it to be honest. Love what it does.

    Overall: Great way to use your existing number to connect with anyone around the world without having an additional cost.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Student
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very useful"

    Posted 04/13/2020

    Pros: Connect to our friends and family using contact via WhatsApp.
    Free to use voice and video calls. There is no limit for number of texts.
    We can share videos, documents etc with our contacts.

    Cons: Everything is good with WhatsApp. No disadvantages.

    Overall: I've been using this software from a long time. I find this a very good platform to interact with friends and family. We can create groups with office people too.

    Read More...
    Review Source: SourceForge
  • Pradeep Sunny C.
    Student
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "WhatsApp - Review"

    Posted 04/12/2020

    Pros: We can connect to our contacts easily.
    Make voice and video calls.
    We can send voice messages, stickers, normal texts, emojis.

    Cons: Whatsapp Web has very fewer features.
    We can't post a new status, we can't place calls.

    Overall: WhatsApp is so good that I don't even check my time once I start using it. It really helps us in connecting to friends and family online. Mostly no spam as far as we are in contact with our friends and family.

    Read More...
    Review Source: SourceForge
  • Andy S.
    Technical Training Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Use it every day for work and home!"

    Posted 04/10/2020

    Pros: Free calling and texting internationally. Ability to take my conversation from the computer to the phone and back again without loosing a beat. Video calls regardless of what type of device, even when I'm overseas.

    Cons: Can only be logged into one computer at a time and doesn't work when the phone isn't connected.

    Overall: Use this every day for work and personal. The company I work for is a global company so I use this to text and call all of my UK and Italy counterparts on a weekly if not daily basis. I only wish I could get all of my friends onto it too! I have about half of them and keep trying for the rest.

    Read More...
    Review Source: SourceForge