Compare the best IT Management Software currently available using the table below.
TeamViewer
TeamViewer is the world’s #1 brand for remote connectivity solutions. Through innovations in technology and an incredibly fast and secure global network, we’re making the world a smaller place — paving the path towards a truly global workspace. TeamViewer allows you to remotely access and control the desktop of your computers and servers from anywhere, on a 3G or better internet connection. This access is device agnostic and completely secure. Any modern smartphone can now be your window to your workplace. Over 20 million support sessions happen daily on the TeamViewer platform. With our 256Bit AES encryption and ISO27001 certified data centers, providing support to your customers & employees has never been safer or easier. It’s like sitting right next to them, offering the help they need, the moment they need it most.
Splashtop
Remotely support internal and client computers with unattended remote access and provide users with remote access. Whether you’re just getting started with remote support tools, or looking to find an alternative to another product due to high prices, Splashtop Remote Support is the solution for you. Splashtop Remote Support is a best-in-class remote support tool that gives you the freedom to remote into your managed computers from any device, at any time, thanks to our fast, high definition connections.
Gurock Software
Efficiently manage, track, and report on software testing projects with web-based test case management by TestRail. Boost your team’s productivity with real-time insights into your testing progress. Use TestRail’s beautiful interface to assign test cases to team members, and collaborate with comments, attachments and feedback loops. Generate personalized to-do lists and email notifications. Estimate effort and forecast test completion dates. Start test runs and select test cases for execution based on powerful filters. Track progress based on your historical time data. Monitor team workload to adjust assignments and resources. Capture the results of manual testing or get real-time feedback from your test automation. Produce traceability and coverage reports for requirements, tests, and defects. Generate detailed summary reports. Compare results across multiple test runs and configurations. TestRail integrates with leading issue tracking and test automation tools.
Ranorex
Empower everyone on the team to perform robust automated testing on desktop, web and mobile applications, regardless of their experience with functional test automation tools. Ranorex Studio is an all-in-one solution that includes tools for codeless automation as well as a full IDE. With our industry-leading object recognition and shareable object repository, Ranorex Studio makes it possible to automate GUI testing for even the most challenging interfaces, from legacy applications to the latest web and mobile technologies. Ranorex Studio supports cross-browser testing with built-in Selenium WebDriver integration. Perform effortless data-driven testing using CSV files, Excel spreadsheets or SQL database files as input. Ranorex Studio also supports keyword-driven testing: our tools for collaboration allow test automation engineers to build reusable code modules and share them with the team. Download our free 30-day trial for a risk-free start to test automation.
Paessler
PRTG Network Monitor is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG Network Monitor optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more.
LightStep
LightStep’s mission is to deliver confidence at scale for those who develop, operate and rely on today’s powerful software applications. Its products leverage distributed tracing technology – initially developed by a LightStep co-founder at Google – to offer best-of-breed observability to organizations adopting microservices or serverless at scale. LightStep is backed by Redpoint, Sequoia, Altimeter Capital, Cowboy Ventures and Harrison Metal and is headquartered in San Francisco, CA.
ProEDI
ProEDI is an affordable EDI software package that allows users to setup Unlimited Trading Partners and Documents (EDI Maps). This on-premise solution has a very small IT footprint, and usually runs in the background on your Windows Server or PC. We have been around since the mid 90s, and still exist today because of our old-fashioned personal US-based Customer Service and Support. ProEDI is ideal for Healthcare, and Transportation companies, as well as organizations sending 850 POs and 810 invoices. However, we support ALL x12 and EDIFACT EDI Standards, and allow our clients to create unlimited EDI maps themselves if they choose. Alternatively, we can create any customized EDI map for a one time fee. Pro EDI helps you to seamlessly manage all your EDI needs while cutting costs. We offer Value Added Network and AS2 Services as well. If you'd like to see our up-front pricing via email, or enjoy a demo walk-through, please give us a call today!
BetterCloud
BetterCloud is the first SaaS Operations Management platform, empowering IT to secure user interactions across SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. Common use cases for BetterCloud include: - Automated user onboarding and offboarding - Content scanning and data protection policies - Privileged access management For more information about BetterCloud, visit www.bettercloud.com.
PieSync
A new and better way to integrate and connect your cloud apps. Connect any number of apps and keep all your contact data bidirectionally synced. You know which apps fit your business best. By seamlessly syncing your chosen apps together using PieSync's Intelligent 2-way Sync, you have the freedom to choose which apps you want to work with. You'll stay in control every step of the way. 64% of businesses are using cloud apps, with an average of 13 apps per business. PieSync's Intelligent 2-way sync consolidates customer contacts from multiple apps so you can gain a 360° view of your customers. By breaking down data silos, PieSync helps you to easily make high-level data-driven decisions with the most up to date data. Connect your apps, connect your teams, set your data free.
Hitachi Vantara
Access, blend and analyze all types and sizes of data, empower users to visualize data across multiple dimensions with minimal IT support, and embed analytics into existing applications.
SolarWinds MSP
SolarWinds® Mail Assure cloud-based email security solution provides advanced threat protection for inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving. The service includes a multitenant web-interface with predefined settings, reporting, and views designed to ensure control and visibility over email flows. SolarWinds® Mail Assure’s proprietary technology incorporates input from processing large volumes of email data that feeds the Intelligent Protection and Filtering Engine. This combined with real-time pattern threat recognition leveraging a variety of filtering technologies help protect against spam, viruses, phishing attacks, impersonation, spoofing, malware, and other email-borne threats.
Signiant
Signiant Media Shuttle is the easiest way to send and share any size file, anywhere fast. As a SaaS solution it is simple to deploy, manage and use and offers enterprise-grade capabilities to monitor and control all file transfer activity. Media Shuttle is used by more than 400,000 professionals worldwide moving petabytes of data for companies of all sizes. -Patented file acceleration technology , up to 100x faster than FTP -Checkpoint Restart to automatically resume any interrupted transfer -Unlimited, brandable portals for all file sharing use cases -Works with your on-premises storage and/or cloud storage -Easy to set-up, administer and use. Up and running in a day -Unrivaled customer support with a 95% NPS score to prove it
WhiteCanyon Software
WipeDrive allows home users, corporations and government entities to securely and permanently erase data from hard drives, removable media, and mobile devices, providing a cost-effective, secure, and socially responsible way of recycling and retiring computer storage. WipeDrive is the world leader in secure data destruction.
Kentik
Kentik delivers the insight and network analytics you need to run all of your networks. Old and new. The ones you own and the ones you don't. Monitor your traffic from your network to the cloud to the internet on one screen. We provide: - Network Performance Analytics - Hybrid and Multi-Cloud Analytics (GCP, AWS, Azure) - Internet and Edge Performance Monitoring - Infrastructure Visibility - DNS Security and DDoS Attack Defense - Data Center Analytics - Application Performance Monitoring - Capacity Planning - Container Networking - Service Provider Intelligence - Real Time Network Forensics - Network Costs Analytics All on One Platform for Visibility, Performance, and Security. Trusted by Pandora, Box, Cogent, Tata, Yelp, University of Washington, GTT and more! Free trial or demo!
UltraShipTMS
Designed for high volume truckload, LTL, multimode and container shippers, UltraShipTMS is a modular cloud-based platform for end-to-end transportation logistics process automation. The enterprise level suite of tools is built upon the UltraShipTMS CORE which automates rating, routing, tendering, carrier management, track & trace and more. Available solution modules include the LoadFusion Transportation Optimizer, a Freight Payment and Audit solution, YMS, Fleet Management tools, a and dock door scheduling module. Used by leading brands in food production and processing, manufacturers, consumer products and packaging, national retailers and other industries, UltraShipTMS is known for its customer-driven product roadmap, award-winning, US-based training and support team and proven-effective implementation methodologies.
MoonMail
MoonMail is an Email Marketing Software Platform to send Email Marketing Newsletters. So simple to use that your grandma could do it. With MoonMail you can easily create and design successful email marketing campaigns. MoonMail provides a comfortable and clean way to analyze your success and performance through clear metrics, reports, and statistics. MoonMail allows you: * Customize and adapt your message using our Template Library * Create your custom design with our easy-to-use drag and drop template engine * Add images, social media icons, and logos with just one click * Monitor and track your performance and analyze the success of your campaigns in MoonMail's Dashboard. * Compare data from your previous campaigns * Choose a multilingual dashboard, enabling you to understand your results better.
CloudSploit
Cloud security best practices as a service. CloudSploit is the leading open source security configuration monitoring tool for cloud infrastructure. Cloud security experts from around the world collaborate to create a repository of tests for cloud infrastructure such as AWS, Azure, GitHub, and Oracle Cloud.
StandardFusion
A GRC solution for technology-focused SMB and Enterprise Information Security teams. StandardFusion eliminates spreadsheet pain by using a single system of record. Identify, assess, treat, track and report on risks with confidence. Turn audit-based activities into a standardized process. Conduct audits with certainty and direct access to evidence. Manage compliance to multiple standards; ISO, SOC, NIST, HIPAA, GDPR, PCI-DSS, FedRAMP and more. Manage vendor and 3rd party risk, and security questionnaires easily in one place. StandardFusion is a Cloud-Based SaaS or on-premise GRC platform designed to make InfoSec compliance simple, approachable and scalable. Connect what your organization does, with what your organization needs to do.
Snowplow Analytics
Snowplow is a best-in-class data collection platform built for Data Teams. With Snowplow you can collect rich, high-quality event data from all your platforms and products. Your data is available in real-time and is delivered to your data warehouse of choice where it can easily be joined with other data sets and used to power BI tools, custom reports or machine learning models. The Snowplow pipeline runs in your cloud account (AWS and/or GCP), giving you complete ownership of your data. Snowplow frees you to ask and answer any questions relevant to your business and use case, using your preferred tools and technologies.
Asset Panda
Asset Panda's cloud-based no code solution goes beyond asset tracking to create customizable apps that save time and money. Organizations of all sizes in every industry have benefited from our secure and easy-to-use system that works the way they do. Asset Panda's ability to implement custom workflows, actions, and groups enables our clients to replace time-consuming processes that slow down their organizations. As a result, they see time savings that result in an ROI as high as 800%. With a powerful combination of web and mobile apps, the system provides any time, anywhere access to everything that's most important to our clients. Our mobile apps also have barcode scanning built in, which eliminates the need to purchase expensive and bulky barcode scanning equipment. Role-based user management enables access to Asset Panda across an entire organization and ensures that users will only see what they need to.
Dacima Software Inc.
Dacima Clinical Suite is the most advanced web-based solution that combines electronic data capture (EDC), clinical data management software (CDMS), and clinical trial management software in a single platform. Built for clinical trials, epidemiological research, web randomization (IWRS), ePRO, web surveys, and patient registries, Dacima Clinical Suite helps efficiently streamline the clinical data collection process. Dacima Clinical Suite consists of three core modules: Manager (Administrator) Module, Designer Module, and Data Entry Module.
Cin7
Cin7 is a web based inventory system that helps businesses manage their inventory anywhere, in real time. Suitable for omni-channel retailers and wholesalers, Cin7 integrates cloud inventory, Point of Sale, warehouse management, B2B ecommerce, 3PL, and direct EDI, in one robust platform. Cin7 also features seamless integrations for Shopify, Magento, Xero, Amazon, Ebay and more.
Macropod Software
BugHerd is a visual feedback tool for websites. It’s like using sticky-notes to pin client feedback and track bugs directly on a page. Loved by thousands of great teams worldwide to manage projects across the web. The BugHerd browser extension and sidebar sends complete and contextual info from the feedback or bug submitted (including screenshots, browser, OS & CSS selector data) to be fully managed via the project and task management kanban board. 🌟Why Install BugHerd?🌟 ⚡ Give and receive feedback with a simple point and click. 💡 So easy to use, it’s perfect to use with non-technical folks. 🗄️ Organise and manage tasks directly via the sidebar. ⏰ Save time and reduce back and forth emails between teams. 🔗 Share and collaborate on tasks with clients and remote team members. 💲 Pricing Try BugHerd free for 14 days Plans start from $29 per month.
Syslink Xandria
With nearly 20 years experience helping Enterprises and Managed Service Providers (MSPs) globally to better manage their SAP and cloud landscapes, we know what it takes to deliver better service, productivity, innovation and compliance to businesses who rely on SAP. Founded in Switzerland with global presence in UK, USA, Germany and Australia we are well placed to support the largest SAP customers and Managed Service Providers.
Reactflow
Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.
For companies of a certain size, information technology becomes a necessity. But despite many common perceptions, IT is more than just the people who install the software on your office computers and troubleshoot technical issues. IT is the driving force behind the software that a computer utilizes - researching the best technology to facilitate a company's growth, creating their own in house software, and configuring existing platforms to better suit the needs of the business. In larger companies that rely heavily on technology to get the job done, IT is one of the main drivers for success, and that makes a smart IT management system a critical component for any enterprise level business that wants to stay competitive.
If you're on the market for a new IT management platform, you're in luck. There's no lack of quality products on the market. But that also means that properly researching the features available and carefully taking into consideration the long term direction of your company is a critical need. A good IT management platform will stay with you for a long time, and you want something that can grow organically as your business model does.
But you don't have to conduct your search alone. We can help you identify the best IT management platforms on the market and narrow down the results to find those built for your business model. Let this buyer's guide serve as your north star in the search for an IT management solution.
Many companies that deal in IT management software offer free trials, but the wealth of options available mean that trying all of them simply isn't practical. We recommend navigating to our IT management software reviews and starting with those that have the highest SmartScore rankings. These are the cream of the crop, and even if they offer more than your company practically needs, they can help you get a hands on understanding of the sort of features and interfaces available to you. Once you've created a short list of the right matches for your company, sign up for the free trial. Between firsthand experience, user feedback, and user reviews, you should be able to get comfortable with their functionality and make an educated decision.
IT management software isn't practical for every business, but it's almost essential for many businesses. Even if it isn't, it can help many companies get the edge on their competitors. For small businesses and startups, these platforms can help them track down software issues. Moderately sized and growing companies can benefit greatly from the network monitoring tools inherent in these products, while Fortune 500 companies depend on IT management software that's specifically scaled to the needs of enterprise level businesses. Regardless of your needs, there's likely an IT management solution tailored to your needs and feasible for your budget.
The sheer scope and scale of enterprise level businesses means that most can't function properly without some sort of IT management software. IT development and endpoint security are the key functions here, since they allow companies to create more effective software packages and protect their sensitive data. Solutions could involve a standalone IT management platform or one that's part of a more holistic workplace solution. Also useful is the ability for IT systems to conform to regulatory standards and create better client relationships through the use of computer forensics. Finally, IT management software can serve as something of a fail safe, keeping businesses engaged with consumers in the case of a financial downturn.
IT management software needs to meet the needs of a variety of different businesses. Fortunately, it's a well served market. Three varieties of software dominate the current landscape.
While the features you need are going to vary depending on the nature of your business, there are some critical features everyone should look for in their IT management software. These include workplace control, communications management, and the ability to manage software and hardware productivity. Data protection is also a must, as is the capability to manage data storage and archives. A strong platform will always offer consistent data processing, transfer, and storage processes. Also look for an automated approach to data and server management and management of infrastructural security.
IT management software is an integral component of most larger businesses, and while that means that shoppers have plenty of options to choose from, it also means that picking a platform that will keep them competitive is crucial. A number of promising trends are worth considering when picking the ideal platform.
Cloud services are one of the most important innovations in modern tech, and it's not a trend that shows any sign of fading. Combined with machine learning, a cloud based structure allows for a higher level of automation in IT processes. The obvious impact of automation is that it can reduce staff costs within the IT department significantly, but automated technologies can also boost the speed of service delivery and produce more accurate results with a lower risk of human errors.
This high adoption rate of cloud services are changing how companies do business, and one of the most popular new trends is towards hybrid cloud systems. By combining private and public cloud services, companies can get the best of both worlds. These hybrid models can offer more flexibility and create a more nimble sense of scale, and IT management software developers are rushing to adapt to customer needs.
DevOps is one of the biggest buzzwords around, but it's more than just a fad. That means more and more companies are hiring people proficient in business intelligence software. Machine learning has rapidly facilitated the value of big data, and having the means to properly analyze that data and turn it into actionable asset will make it one of the most important fronts in the future of IT.
As with any form of software, IT management platforms come with their own vulnerabilities. When considering a purchase, it's necessary to consider the downsides and make sure the software you choose is protected against them.
While cloud computing is in many ways a safer method for storing data than local services, that doesn't mean it's immune to vulnerabilities. A data breach can tarnish a company's reputation in irreparable ways, and that means it's critical to choose a provider that's serious about the security of their customers. Making use of a hybrid system that provides you with a private cloud is a tenable solution, but you also have to make sure that your business' hardware and software work correctly in conjunction with the web-based services of your IT platform. While an IT management solution that's not compatible isn't necessarily a bad idea, the process of migrating your existing information to the new cloud can be a costly endeavor. And even if an IT management platform is the right choice for your business, it's beneficial to be prudent with your budget. These solutions can have some costly overhead, and that's not even taking into account the cost of training staff to become accustomed to the new technology.