Telstra 24x7^® App

iPad / iPad Mini Telstra 24x7® App Features

Take care of your Telstra services in one place with the Telstra 24x7® App for iPhone.

Once you download the app, you can use many features without a login. Or you can access all of the apps features with a Telstra ID.

To register for a Telstra ID all you need is your name, DOB and either a mobile or Telstra account number. Follow the prompts in the app’s login screen to register for a Telstra ID or register now.

Without a Telstra ID, you can; 

• View the estimated data usage for your Telstra device
• Manage your Pre-Paid iPad - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
• Get 24x7 help & support
• Troubleshoot your ADSL service
• Locate your nearest Telstra store

With a Telstra ID you can;

• Keep tabs on your estimated usage for post-paid mobile plans, select broadband plans and home phone services
• Manage all Pre-Paid devices on your account - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
• Update your contact details
• Switch to Email Bill
• View your current and past bill summaries, pay your bills and view your bill as a PDF
• Set up stored payment options and manage direct debits
• Request a payment extension
• View your contract end date and your estimated early termination charges for your post-paid mobile services
• Top up your home broadband up to three times free per year, for selected broadband packages
• Remove Data Packs for use in Australia
• Turn extra data on - $10 for 1GB blocks over your monthly data allowance
• View and activate your international roaming status, and purchase international Data Packs
• Enjoy the THANKS™ discounted movie ticket offer
• View PUK code for all Telstra mobiles
• Check the progress of your fault

Android Telstra 24x7® App features

Take care of your Telstra services in one place with the Telstra 24x7® App for Android.

Once you download the app, you can use many features without a login. Or you can access all of the apps features with a Telstra ID.

To register for a Telstra ID all you need is your name, DOB and either a mobile or Telstra account number. Follow the prompts in the app’s login screen to register for a Telstra ID or register now for personal customers and business customers.  

Without a Telstra ID, you can; 

• View the estimated data usage for your Telstra device
• Manage your Pre-Paid device - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
• Get 24x7 help & support
• Troubleshoot your ADSL service
• Locate your nearest Telstra store

Personal customers with a Telstra ID can;

• Keep tabs on your estimated usage for post-paid mobile plans, select broadband plans and home phone services
• Manage all Pre-Paid devices on your account - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
• Update your contact details
• Switch to Email Bill
• View your current and past bill summaries, pay your bills and view your bill as a PDF
• Receive bill arrival notifications
• Set up stored payment options and manage direct debits
• Request a payment extension
• View your contract end date and your estimated early termination charges for your post-paid mobile services
• Top up your home broadband up to three times free per year, for selected broadband packages
• Remove Data Packs for use in Australia
• Turn extra data on - $10 for 1GB blocks over your monthly data allowance
• Manage Premium SMS services – turn on, bar or add limit
• View and activate your international roaming status, and purchase international Data Packs
• Manage MessageBank and premium SMS settings for the service you are using
• Enjoy the THANKS™ discounted movie ticket offer
• View PUK code for all Telstra mobiles
• Nickname your services for easy reference
• Check the progress of your fault

Small business customers with a Telstra ID can;

• Update your contact details
• View your account balance and mobile service usage
• View your current and past bills, pay your bills and download a PDF version of your bill
• Request a payment extension
• Keep tabs on your estimated usage on post-paid mobile plans
• Find your local Telstra Business Centre
• Get help and support for Telstra Business customers
• Manage all Pre-Paid devices on your account - View balance, detail usage and recharge history, change offer, recharge and purchase a plus pack
• Nickname your accounts for easy reference