Is all about building loyalty by focusing on your customers
Shoppers continue to flock online to buy, with the use of mobile growing quickly, a new study finds. But while smartphone use grew quickly in the fourth quarter of 2015, traffic from tablet computers fell. The Demandware Shopping Index for the fourth quarter of 2015 analysed more than 200m visits (more…)
The International and Cross Border conference is the focus for today’s preview of IRX 2016. It’s part of a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers, and beyond at this year’s InternetRetailing Expo (IRX 2016) (April 27-8, at the NEC in (more…)
Two in every 100 visits to UK online shopping sites arrive via pay per click (PPC), a new study suggests. SimilarWeb’s Global search marketing report 2016 analysed 2.8bn organic and paid searches that took place in 200 different countries in 2016 to discover which traffic channels bring visitors to ecommerce (more…)
New personalised fashion platform Hot Drops has launched in the UK. Hot Drops, now at the soft launch stage, promises a personalised daily edit of the latest trends to customers who complete a personal style quiz on the site. It follows in the footsteps of companies including Dressipi and enclothed (more…)
Ahead of this year’s InternetRetailing Expo (IRX 2016) we’re running a series of previews focusing on highlights of the two-day event, from the conferences to interviews with key retail speakers, and beyond. Today our focus is on exhibitors and the preparations they are making to show off the latest technology. (more…)
A significant minority of connected customers expect that by 2020 they’ll be using emerging technologies, from Bitcoin to augmented reality (AR) in their future shopping experiences, a new report suggests. Already, says the Beyond Digital, What’s next for businesses in 2020 report from Infomentum shoppers expect a good online customer (more…)
The Operations in Multichannel conference is the focus for today’s preview of IRX 2016. It’s part of a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers, and beyond at this year’s InternetRetailing Expo (IRX 2016) (April 27-8, at the NEC in Birmingham). (more…)
Sometimes you have to stop looking at something the way you always have and consider it from a completely different perspective. On one hand the question of why delivery is so important in retail seems laughably obvious; a customer buys something so you have to deliver it to them, right? (more…)
Ahead of this year’s Internet Retailing Expo (IRX 2016), we’re focusing on the highlights of the event in a series of previews looking at everything from the conferences to interviews with retailers speaking in the conferences. Today we’re focusing on the workshops and clinics that run alongside the expo. Retailers (more…)
Ahead of this year’s Internet Retailing Expo (IRX 2016) we’re running a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers. Today we speak to Kim Ludlow, managing director, UK, of mySupermarket. Internet Retailing: What do you know about how customers shop through (more…)
Ahead of Internet Retailing Expo (IRX 2016) we’re focusing on the highlights and speakers at the event. Today M-Retailing and eSeller editor Paul Skeldon focuses is on marketplaces, a key theme on the showfloor. How marketplaces have revolutionised ecommerce When Jeff Bezos set up Amazon in 1994 no one could (more…)
Ahead of this year’s Internet Retailing Expo (IRX 2016) we’re running a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers. Today we speak to Levi Young and Dana Zingher, founders of men’s online clothing service Enclothed. Internet Retailing: You’re speaking at IRX (more…)
Shoppers now expect to buy in the easiest and most convenient way possible – especially when it comes to payment. Speaking ahead of Internet Retailing Conference last autumn, Jack Smith group digital director at New Look set out how the fashion retailer had slimmed down its checkout in order to (more…)
Ahead of this year’s Internet Retailing Expo (IRX 2016) we’re running a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers. Today we speak to Mike Durbridge, omnichannel director at B&Q. Internet Retailing: You’re speaking at IRX 2016 on putting the customer first (more…)
The Digital Merchandising conference is the focus for today’s preview of IRX 2016. It’s part of a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers, and beyond at this year’s InternetRetailing Expo (IRX 2016) (April 27-8, at the NEC in Birmingham). Digital (more…)
We have seen an increase in more ecommerce sales from mobile devices than desktop and laptops in the fourth quarter of 2015, according to the IMRG, which is hailing the news as a “major digital tipping point”. The etail trade association’s analysis of sales channels found that 49% of online (more…)
Our focus is on the Connected Store of the Future conference in today’s preview of IRX 2016. It’s part of a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers, and beyond at this year’s InternetRetailing Expo (IRX 2016) (April 27-8, at the (more…)
Ahead of this year’s InternetRetailing Expo (IRX 2016) (April 27-8, at the NEC in Birmingham) we’re running a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers, and beyond. Today our focus is on the Digital Sales and Marketing conference. Cross-channel selling presents (more…)
Asda this week reported bleak quarterly sales figures, after a Christmas season in which it opted out of the Black Friday discounting that it helped to introduce to the UK. In the run-up to Christmas, the supermarket told its customers that it had listened to them in its decision to (more…)
Ahead of this year’s InternetRetailing Expo (IRX 2016) (April 27-8, at the NEC in Birmingham) we’re running a series of previews focusing on event highlights, from the conferences to interviews with key retail speakers, and beyond. Today our focus is on the Multichannel Fulfilment conference. Fulfilment takes on a new (more…)
