Enhance your ad with extensions
- Understand how extensions work
- See where extensions can be shown
- Choose extensions suited to your business goals
- Set up and manage your extensions
See how a business like Main Street Flowers uses sitelinks, call, and location extensions to enhance its ads. By adding extra pieces of information about the business to their ads, they're giving customers more reasons to click.
Ad extensions create more reasons to click your ad
Ad extensions are a type of ad format that show extra information (“extending” from your text ads) about your business. Some can be added manually and others are automated.
Improved visibility: Ad extensions tend to improve your ad’s visibility. They often appear above the search results, rather than along the sidebar. If two competing ads have the same bid and quality, the ad with greater expected impact from extensions will generally appear in a higher ad position than the other.
Better return on investment: Extensions can help improve the clickthrough rate (CTR) of your ads. More clicks means more customer traffic.
How ad extensions work
AdWords shows one or more extensions with your ad when it calculates that the extension (or combination of extensions) will improve your campaign performance, and when your Ad Rank is high enough for it to appear. Adding an extension won’t guarantee that it will show with your ad, but you can keep track of when your extensions are appearing on the Ad extensions tab. Learn why extensions might not show with your ad.
Automated extensions: AdWords creates and displays the automated extensions formats (seller ratings, consumer ratings, social extensions, and previous visits) when it predicts that they’ll improve your ad’s performance. No setup is required, so the option to create automated extensions doesn't appear in the drop-down menu of the Ad extensions tab.
What ad extensions cost
There's no cost to add extensions to your campaign, but you're charged as usual for clicks on your ad, as well as for certain interactions that extensions provide. For example, you're charged for clicking on a download button (app extensions), on a call button (call extensions), on a directions icon (location extensions), and so on. Clicks on review extensions, social extensions, and seller ratings are an exception: we don’t charge you for these. AdWords charges no more than two clicks (per impression) on each ad and its extensions.
The cost of these clicks are set in the same way as headline clicks: the most you'll pay is what's minimally required to keep your extensions and ad position. Learn more about actual cost-per-click (CPC).
Where extensions can be shown
Ad extensions appear with ads on the Search network, and depending on the extension might also appear with ads on the Display network. Check the table below to see which extensions need you to choose the “All features” subtype. Learn more about how to choose the right campaign type.
Note: International availability depends on each extension.
Manual Extensions
See a list of manual extensions| Extension | Campaign type | Available | Devices |
|---|---|---|---|
| Apps |
|
Globally | Mobile/Tablet only |
| Calls |
|
Globally | Mobile/Tablet Desktop (Search and Display Networks on Mobile/Search Network only on Tablet and Desktop) |
| Locations |
|
Globally | Mobile/Tablet Desktop |
| Reviews |
|
Globally in the following languages: EN/GB/AU, DE, FR, ES/419, JP, PT/BR, IT, and NL | Desktop |
| Sitelinks |
|
Globally | Mobile/Tablet Desktop |
| Callouts |
|
Globally | Mobile/Tablet Desktop |
Automated Extensions
See a list of automated extensions.| Extension | Campaign type | Available | Devices |
|---|---|---|---|
| Consumer ratings |
|
US, UK, Canada, Australia | Mobile/Tablet Desktop |
| Previous visits |
|
Globally | Mobile/Tablet Desktop |
| Seller ratings |
|
US, UK, DE, FR, AU, NZ, JP, and NL | Mobile/Tablet Desktop |
| Dynamic sitelink extensions |
|
Globally | Mobile/Tablet Desktop |
| Dynamic structured snippets |
|
English (Global) | Tablet Desktop |
Types of ad extensions
Manual extensions
App extensions
Show a link below your ad text that sends people to the app store or begins downloading your app. Get started here.
Call extensions
Let people click a button to give you a phone call. Give your ad a call button.
Location extensions
Help people nearby find your nearest storefront or give you a call. Add a map pin, navigation assistance and a call option to your ad.
English majors, buy 1 get 1 free.
Review extensions
Showcase positive, third-party reviews from reputable sources. Start adding reviews.
Sitelink extensions
Add links to help people find what they’re looking for. Choose your sitelinks.
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Hours
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Specials
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Biscuits
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Special diets
Callout extensions
Add descriptive text to your ad to help people learn more about what you have to offer. See how callout extensions work.
Automated extensions
Consumer ratings
Show off what customers appreciate with high-quality survey data. Learn more about consumer ratings.
Previous visits
Show people if they've clicked through to your website from Google Search results before. See how previous visits work.
Dynamic structured snippets
Dynamic structured snippets show additional landing page details automatically with your ad on Google search. See how dynamic structured snippets work.
Seller ratings
Show your online business ratings with your ad. Learn more about seller ratings.
Creating new ad extensions
- Automated extensions don’t need setup: Some available extensions are automatic, and will appear with your ad if you meet certain criteria. These include: consumer ratings, previous visits, seller ratings, and social extensions. (To learn more, use the links after each automated extension above.)
- You manage addresses for location extensions with Google My Business: Setup for location extensions is special. Learn more about creating and editing location extensions.
Here’s how to create new app extensions, call extensions, review extensions, and sitelink extensions. You can add new extensions to multiple campaigns or ad groups at once.
Choose ad extensions as you create a new campaign- Sign into AdWords and click + CAMPAIGN.
- Choose your campaign type and targeting options and set your bidding.
- Under “Ad extensions,” check the boxes next to the extensions you’d like to include. You’ll be prompted to fill out more information, depending on the extension—a phone number for call extensions, for example.
- Click Save and continue and finish creating your campaign.
- From the Campaigns page, click the Ad extensions tab.
- Choose an extension from the View: drop-down menu above the statistics table.
- Next to the + EXTENSION button, choose where you'd like to add your new extension. Make your selection based on whether you want your new extension to be available for all your campaigns, specific campaigns, or specific ad groups.
- Click + EXTENSION.
- (Optional) If you chose “Campaign extension” or “Ad group extension,” choose the campaigns or ad groups you want to add the extension to by clicking on them. Your chosen campaigns or ad groups will be listed under “Selected campaigns” or “Selected ad groups.” Click Done.
- Now, choose an existing extension, or click the option to add a new extension (for example, “+ New app,”
- After you've added the extension, its performance data will appear here, within the current view.
Editing ad extensions
Here's how to edit your extensions. To learn about your ad extension performance, check out this introduction to the Ad extensions tab.
Editing extensions in bulkYou can bulk-edit all extensions except location extensions and annotations that appear automatically for your ad (for example, seller rating annotations). Here’s how:
- Click the Ad extensions tab, and choose the extension you want to bulk-edit from the View: drop-down menu above the statistics table.
- Check the boxes next to all the extensions you want to edit at once.
- Click the Edit button next to the + EXTENSION button, and make your changes.
You can bulk edit app, call, review, and sitelink extensions using spreadsheets:
- First, you'll download a template spreadsheet for each extension type.
- After you make your changes to your spreadsheet, you'll then upload it to apply and save your bulk changes.
- Learn how to bulk-edit extensions using spreadsheets.
Removing extensions
To remove extensions from your campaigns, just check the box to the left of the extension(s) and click the Delete button. Removing an extension from one campaign won’t remove the extension from other campaigns.
Next steps
- Track and interpret the performance of your ad extensions.
- Help people get in touch with you with call extensions and location extensions.
- Showcase your great reputation with seller ratings and review extensions
- Promote your app with app extensions.

