We'll restrict access to content that violates our abuse policies. If you believe the restricted content doesn't violate our rules, you can file an appeal. Learn more about our abuse policies.
Appeal your restricted content
Important:
- If you're on the Google Photos web app, to file an appeal, you need to sign in to your Google Account.
- You typically receive an acknowledgment of the appeal within one business day. This includes the estimate of when the decision on the case can be expected and the possible outcomes from the appeal. You’ll also get a notification once we make a decision.
We’ll restrict access and commenting to shared albums that violate our abuse policies. For example, other users can’t access and comment on your previous contributions and no new photos, videos, and comments can be added to it.
- File an appeal:
- If you're the album owner and believe the album or comment doesn't violate our rules: File an appeal. To start the appeal process, go to the album on photos.google.com.
- If you're not the album owner and believe the album or comment doesn't violate our rules: Ask the owner to file an appeal.
- Unless the appeal is granted, the shared album remains restricted.
We’ll restrict conversations that violate our abuse policies. For example, other users can’t access your previous contributions and no new photos or videos can be added to it.
- File an appeal:
- If you believe the conversation doesn’t violate our rules: You can file an appeal. To begin the appeal process, go to the conversation on photos.google.com. Unless the appeal is granted, the conversation will continue to be restricted.
We’ll restrict photos and videos that violate our abuse policies. As a result, other users can’t access these photos and videos in shared albums and conversations. The photo or video will remain part of your library and can still be downloaded or deleted.
- File an appeal:
- If you believe the photo or video doesn’t violate our rules: You can file an appeal. To begin the appeal process, go to the photo or video on photos.google.com. Unless the appeal is granted, the photo or video will continue to be restricted.