This article explains what happens to any remaining funds or balances after you cancel your Google Ads account. You can also learn more about canceling your account or accessing your canceled account.
In this article
How you'll get your refund
Upon account cancellation, any remaining non-promotional funds will be refunded to you. For credit card or bank account (direct debit) payments, the refund will be processed back to the original payment method, and may take up to 4 to 12 weeks to appear on your statement. If you pay by money transfer, you will need to provide your bank account details through your account portal. After we receive this information, the refund will be processed within 4 weeks to 12 weeks.
Checking and paying your account balance after cancellation
After you've canceled your account, you can sign in to Google Ads and check whether you have unpaid advertising costs However, you may not be able to access your canceled account after an extended period.
- In your Google Ads account, click the Billing icon
.
- Click Summary.
- You’ll see one of the following:
- For automatic payment accounts: your unpaid advertising costs will be the amount shown under "Current balance".
- For manual payment accounts: you won’t have unpaid balances. Prepaid funds remaining in your account will be refunded to the original credit card or bank account. For money transfer payments, you'll need to provide your bank details to process the refund.
- For monthly invoicing accounts: your unpaid advertising costs will be the amount shown under “Amount due”. To verify that you didn't accrue any additional charges on your account after your ads stopped running, click Transactions from the menu on the left and look for "Campaign activity" line items after the date that your ads stopped running.
Keep in mind if you have an account balance, we'll automatically charge your primary payment method within the next 31 days. Your final automatic charge will include any costs that your ads accrued before your cancellation and for which you haven't yet been billed. If you have an expired credit card on file, make sure to update it with a valid payment method to avoid any delays in processing the final charge.
