Use Gemini Apps with a work or school Google Account

Some features and models are only available with certain Google Workspace licenses. To check if you have access to expanded features and models in Gemini Apps:

1. Go to gemini.google.com .
   • Make sure you’re signed into your work or school account.
2. At the top, check for the Pro or Ultra badge. 
   • If you find the Pro badge, you have access to expanded features and models.
   • If you find the Ultra badge, you have the highest access to features and models.  
   • If you don’t find Pro or Ultra, you have standard access to features and models.

Tip: If you don’t have access to these features, your Google Workspace administrator needs to upgrade your license to get access.

Enterprise-grade data protections are available with most, but not all, Google Workspace licenses. To check if you have enterprise-grade data protections with your work or school account:

1. Go to gemini.google.com.
2. Make sure you’re signed into your work or school account.

3. On the homepage, check the prompt box for the shield icon .

• If you find the shield icon , you have enterprise-grade data protections.
• If you don’t find the shield icon , you do not have enterprise-grade data protections. Your chats in gemini.google.com may be reviewed by human reviewers and used to improve Google's products, services, and machine-learning technologies.

If you are using a work or school Google Account, some Gemini mobile app features aren’t available.

The following features are not available for users with a work or school Google Account:

• Gemini Live
• Features that are powered by Google Assistant, such quick voice action features
• Users with a work or school Google Account cannot delete chats or create public links for chats

These features are not available in the Gemini mobile app for users with a work or school Google Account:

• Connecting to Google Workspace 
• Gems
• File upload

Tip: To use these features, use the Gemini web app.

If you get an error message when you try to access the Gemini mobile app with a work or school account, check the troubleshooting steps below:

1. Make sure that you have the most recent version of the Gemini app. In your app store settings, check if there’s an upgrade for the Gemini app.
   • If there’s an upgrade available, upgrade to the latest version.
   • If there isn’t an upgrade available, move to step 2. 
2. Contact your Google Workspace administrator to confirm you have access to Gemini Apps.

Some features in Gemini Apps have limits for how many assets you can generate or actions you can schedule. These features include:

• Audio Overviews
• Deep Research
• Scheduled actions
• Video generation
• Image generation

Learn more about limits for these features.

Additional features

Usage limits for all additional features are subject to the limits of the model that you select when you use the feature. These features include, but are not limited to:

• Canvas
• Gems
• Storybook

If you want additional limits with a work or school Google Account, your organization can:

• Upgrade to a Google Workspace plan that includes higher limits
• Upgrade to Google AI Pro for Education
• Upgrade to Google AI Ultra for Business

If you’re a Google Workspace administrator, learn how to upgrade your organization’s Google Workspace license.

When you upload files to Gemini Apps, it needs to "read" the content to provide useful insights or answers. The context window is like the reading capacity. It determines how much content can be understood together at one time.

A larger context window allows Gemini to read and comprehend more. For example, with a 1M token context window, Gemini can understand up to 1,500 pages of text or 30,000 lines of code.

If you exceed the context window, this could lead to responses that don’t take into account all the content provided or miss connections or details throughout the content. This is most relevant for prompts that require attention to many details scattered throughout large files.