You can view and download invoices from the billing summary in your advertiser’s billing profile in Display & Video 360. The same costs can be found on your invoice in reporting by creating a billing report. For accuracy, make sure to use the same date range, dimensions, and metrics in your invoice.
On this page
Create a billing or refund report
- Sign in to Display & Video 360.
- Click Reports, then Instant & offline. The instant reports page opens with some suggested report templates.
- Click View all to view more templates.
- Click the Billing or Refund template.
- Select a start date and end date that matches your invoice's months of service. For example, if the billing month is January, choose Jan 1 to Jan 31.
- Note: Billing reports require a date range starting from the first of the month. Reports won't generate if the start date is later (for example, Mar 3-30 is invalid; Mar 1-30 is valid).
- If needed, add a partner filter. Make sure the filtering isn't narrower than the invoice level settings.
- Choose report dimensions that are available at the invoice level set for your billing profile. For example, if your billing profile uses partner level billing, choose partner-level dimensions.
- Make sure the report currency matches your invoice's currency.
Request a Display & Video 360 billing report
If you run into difficulties with creating the report yourself or don't have access, you can request the billing report from the invoicing team. Responses typically take 48 hours.
To request a billing report, email dv360-invoicing@google.com. In the email, provide the following information:
- Billing customer number
- Network/partner IDs
- Advertiser ID (optional)
- Campaign ID (optional)
If you need billing reports for other products, you can file separate requests or create your own reports. To avoid delays, send a separate email for each request. If you send one email with multiple addresses in the to: field, your requests will be routed incorrectly. For instructions, go to:
Details in the requested billing report
- Invoice number
- Billed date
- Due date
- Operating unit
- Customer number
- Customer name
- Contract ID
- Contract name
- Network ID
- Network name
- Advertiser ID
- Advertiser name
- Campaign ID
- Campaign name
- Billing invoice Code
- Fee name
- Unit of measure
- Currency
- Unit Price
- Quantity
- Invoice amount
