Turn the Gemini app on or off

The Gemini app includes:

• The Gemini web app at gemini.google.com
• Gemini mobile app on Android and iOS.  

"Gemini Apps” are also sometimes referred to as the “Gemini app” or “Gemini.”  If you have a work or school Google Account, your use of Gemini Apps may be subject to different data handling terms. Learn more about using Gemini Apps with a work or school Google Account.

There are 2 ways for Google Workspace for Education customers to use Gemini for Education:

With a qualifying edition of Google Workspace for Education

The Gemini app as a core service with enterprise-grade data protections is available to Google Workspace for Education users of all ages. These users are subject to the Workspace for Education Terms of Service or your offline Workspace agreement, as applicable. Their content is not human reviewed or used for Generative AI model training outside their domain without permission.

With a Google Workspace with Gemini add-on license

Users with a Google Workspace with Gemini add-on license have access to premium models and features in the Gemini app. Learn more about features included in Google Workspace with Gemini. Note: Google Workspace with Gemini is unavailable to users under age 18.

• When you use the Gemini web app or mobile app with your work or school account, conversation history is saved by default for 18 months. Your admin can change the auto-delete setting to delete activity after 3, 18, or 36 months or turn history off altogether.
• When Gemini Apps Activity is on, it includes activity from the Gemini web and mobile apps. Clearing your Gemini for Google Workspace history from a Workspace app doesn’t affect information saved to Gemini Apps Activity.

Gemini mobile app

The Gemini mobile app includes:

• Gemini app on Android
• Gemini app on iOS

Gemini mobile app is available by default to users in your organization who have access to Gemini. Currently Google Workspace users are subject to some restrictions when using the mobile app. They can't use:

• Gems
• Canvas

Notes:

• Android users attempting to use the Gemini mobile app in the Android Work Profile will be redirected to gemini.google.comin their mobile web browser.

Learn more about using Gemini mobile app with a work or school Google Account.

Choose who can use the Gemini app

By default, the Gemini app is available to all users over age 18 with a license that provides access under your Google Workspace agreement.

You can extend access to all users, regardless of their Google Workspace license:

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. In the Admin console, go to Menu  Generative AI > Gemini app.
   Important: This setting controls access to gemini.google.com and Gemini mobile apps. It has no effect on other AI features in Google Workspace services. 
3. Click User access.
4. Check the box to Allow all users to access the Gemini app, regardless of license.
5. (Optional) To apply the setting only to some users, at the side, select an organizational unit (often used for departments) or configuration group (advanced). Show me how

   Group settings override organizational units. Learn more

6. Click Save.

Changes can take up to 24 hours but typically happen more quickly. Learn more

Turn the Gemini app on or off

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Generative AI > Gemini app.

   Requires having the Services > Gemini app > Gemini Settings administrator privilege. 

3. Click Service status.

4. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

5. (Optional) To apply the setting only to some users, at the side, select an organizational unit (often used for departments) or configuration group (advanced). Show me how

   Group settings override organizational units. Learn more

6. Click Save.

Changes can take up to 24 hours but typically happen more quickly. Learn more

Manage Gemini conversation history

The Gemini conversation history setting lets you manage whether Gemini conversations are saved and for how long before they’re automatically deleted. 

When Gemini conversation history is on or off, chats are used as described in the Google Workspace Terms of Service. When Gemini conversation history is off, existing chats are saved in user accounts for up to 72 hours so Google can provide the service and process any user feedback. This activity doesn’t appear in Gemini Apps Activity.

When you turn the setting on then off, any existing conversation history is stored for the length of time set in the Conversation retention option.

Only Workspace admins have access to the Gemini conversation history setting. The setting can’t be changed by Workspace users. Conversation history is on by default.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. In the Admin console, go to Menu  Generative AI > Gemini app.
3. Click Gemini conversation history.
4. To turn conversation history on or off, select or deselect the Enable Gemini conversation history box.
5. When conversation history is on, below Conversation retention, select how long conversations are stored before they’re automatically deleted: 3, 18, or 36 months. The default is 18 months.
6. (Optional) To apply the setting only to some users, at the side, select an organizational unit (often used for departments) or configuration group (advanced). Show me how

   Group settings override organizational units. Learn more

7. Click Save.

Changes can take up to 24 hours but typically happen more quickly. Learn more