MeinMagenta: Handy & Festnetz

4.3
253K reviews
10M+
Downloads
Content rating
Everyone
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About this app

All important information about Telekom services such as data consumption, contract, bills, credit, order overview and much more – in one app.

CHECK DATA CONSUMPTION & COSTS:
With the MeinMagenta app you can view your remaining data volume at any time. If your data volume has been used up, you can simply book a DayFlat or SpeedOn pass.

RECHARGE YOUR PREPAID TARIFF CREDIT:
Use MeinMagenta to check your prepaid credit on your cell phone as well as the remaining minutes and SMS quotas at any time. You have three convenient options for topping up your credit: instant top-up, top-up code and automatic top-up.

VIEW INVOICES:
With MeinMagenta you have access to your monthly bills. See at a glance what has been paid or credited and whether your account is currently balanced.

OPTIMIZE INTERNET AND WIFI:
Easily check from anywhere whether everything is OK in your home network with WLAN and router. View all connected devices. Easily set up your Telekom router, mesh WiFi amplifier and MagentaTV. Use helpful functions for tips and to solve problems directly. The functions for “Internet at home” can be found on the homepage, directly under your landline contract.

MAGENTA MOMENTS:
As a customer, you benefit from our exclusive loyalty program! With Magenta Moments you can expect special gifts, benefits and surprises on a regular basis. Whether mobile communications, streaming or shopping - we thank you for your loyalty.

ARTIFICIAL INTELLIGENCE FOR YOUR QUESTIONS:
In the Magenta AI section, you can get accurate and quick answers by either using your voice or typing your query. Together with our partner Perplexity, we provide you with helpful and summarized answers to all your questions. For your Telekom concerns such as contracts, invoices, orders or disruptions, Frag Magenta, our digital assistant, will help you around the clock and without any waiting times.

HELP AND SERVICE:
With MeinMagenta you can solve common concerns yourself in no time. Clear help categories, solution assistants and a convenient full-text search will help you.

APP WIDGET:
Quickly view your data usage without opening the app on your phone.

We look forward to hearing your opinion at www.telekom.de/community

Have fun with the app!
Your Telecom
Updated on
Jul 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
Independent security review

Ratings and reviews

4.3
245K reviews
Christopher Siller
August 18, 2022
I can not believe how bad this app is. Suuper bulky and slow, barely any features, just redirection to an online interface (which has been poor for years, cant even unsubsricbe from newsletters without a hassle). Unless, of course, you wanna upgrade and pay more money. Those features work. Telekom feels like a lazy giant to me, not putting a lot of effort into its interfaces.
20 people found this review helpful
Did you find this helpful?
Telekom Deutschland GmbH
August 19, 2022
Hallo Christopher Siller, danke für deine Bewertung. Ich verstehe dich total! Ich werde dein Feedback an unsere Entwickler weiterleiten. Ich kann mich wirklich nur im Namen der Telekom entschuldigen. Ich hoffe sehr, dass sich bald etwas ändert. ^Sven
Mike Kriz
June 21, 2022
I'm a new customer with Telekom and I'm unable to add my contract to the app. The "Add a service" button, which seems to be the button I'm supposed to use, leads to a blank screen. Everything I need to know is (presumably) available on the website as well, but the app as it is right now is simply unusable. When the time comes for me to renew my contract, this poor app experience could be a deciding factor in whether I stay with Telekom or not.
17 people found this review helpful
Did you find this helpful?
Telekom Deutschland GmbH
June 22, 2022
Hallo Mike Kriz, das klingt äußerst rätselhaft. Melden Sie sich bitte einmal in unserer Telekom hilft Community: https://telekomhilft.telekom.de/ Wir schauen uns das gerne einmal gemeinsam mit Ihnen näher an. ^Jonas
Brennan McCarstle
November 29, 2024
The app seems to have hid the amount of data one has making you believe it has failed to autorenew and then once you then purchase data it suddenly shows both what you purchased and what is autorenewed causing you to waste your money. Also the app when in English mode is still mostly in German. Generally the UI is also confusing.
Did you find this helpful?
Telekom Deutschland GmbH
November 29, 2024
Hello Brennan, thank you for your feedback. What are you missing or what could be better? Please let us know. We are constantly working on improving and expanding the app and are happy to receive your requests. ^Maria

What’s new

Fehlerbehebungen und Optimierungen

Jetzt die neueste Version installieren und bewerten.

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Ihre Telekom

App support

Phone number
+498003301000
About the developer
Telekom Deutschland GmbH
apps01@telekom.de
Landgrabenweg 149 53227 Bonn Germany
+49 228 9391001

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