Southwest Airlines: Travel App

Contains ads
4.6
165K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Southwest® app allows you to easily book a flight, hotel, car, cruise, or vacation. Quickly secure your next trip, check in, change or cancel flights, and add extras like EarlyBird Check-In® or Upgraded Boarding. The Southwest app helps you access your gate information, boarding position, flight status, and more from the “My Trips” tab. Travel seamlessly from reserving a hotel to booking last-minute flights.

Book your next flight or hotel when you download the Southwest app.

SOUTHWEST APP FEATURES:

PERSONAL TRAVEL AGENT—BOOK A FLIGHT AND SECURE A HOTEL
- Travel with ease as you search, book, and manage your flight in one place
- View your gate information, boarding position, flight status, and more in the “My Trips” tab
- The Southwest app is like your own personal travel agent. Book a hotel and manage reservations in just a few taps
- Redeem your Rapid Rewards® points1 for your hotel stays

BOARDING PASS ON THE GO
- Access mobile boarding passes for all Passengers on your trip 24 hours prior to your flight’s scheduled departure time
- Find your flight number, confirmation number, boarding time, tier status, and TSA PreCheck® details in one place
- Save your mobile boarding passes to Google Wallet for convenience as you use our traveling app

MORE WAYS TO PAY FOR YOUR FLIGHT
- Choose from multiple payment methods, including PayPal®, Flex Pay, credit/debit cards, and Southwest LUV Vouchers®
- Find available flight credits in “My Account” under the Travel Funds section in the Southwest app

LIVE CHAT SUPPORT
Contact our Customer Representatives over Live Chat through our “Help Center”, found in the “More” tab.

AIRPORT PICKUP AND DROP-OFF
Thanks to our partnership with Lyft®, you can now use the Southwest app to help you request a Lyft! You’ll know key information, like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app too.

EARN RAPID REWARDS® POINTS WHEN YOU TRAVEL
Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? No worries, add it after booking your flight and earn points1.

ACCESS INFLIGHT INFORMATION
Use the app to take you to our Inflight Entertainment Portal2, where you can watch free live TV3, listen to free music from iHeartRadio3, access free on-demand TV episodes, and watch free movies.

Book a flight, schedule pickups and drop-offs, enjoy fast and easy hotel booking, and embrace last-minute flights for your next spontaneous vacation—all with Southwest.

1All Rapid Rewards® rules and regulations apply and can be found at Southwest.com/rrterms.
2Available only on WiFi-enabled aircraft. Limited-time offer. Where available.
3Due to licensing restrictions, on WiFi-enabled international flights, free live TV may not be available for the full duration of the flight.
Updated on
Jul 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
160K reviews
Jake Nuno
February 20, 2025
NEW Review: Brand new App and still SAME ISSUES. Old Review: Takes way too many taps to get to boarding pass, then bugs out and tells you to check in again, every time I use the app. App does not update current flight status, does not update delays, and does not give notifications. Seems to be either buggy, or not very well designed. I have updated to the latest updates multiple times, still no fix. I have to get my flight delay updates from Google, not a good look for the Southwest app.
117 people found this review helpful
Did you find this helpful?
Southwest Airlines
March 3, 2025
Hi Jake, We appreciate your feedback and understand your frustration. Our team is actively working to improve the app experience. If issues persist, please share more details at https://support.southwest.com/helpcenter/s/email-us. Your insights help us refine the app, and we truly appreciate you flying with us! ❤️
David Schafer
October 20, 2024
I've never used an airline app that makes it so difficult to see boarding passes. That should be the most functional part of the app. There's no simple 1-click option to see a boarding pass. You have to go to check in, then check in (even if you already have), and then you can see boarding passes. And if your screen shuts off, the app makes you go through all that again. That's 2 steps more than should be necessary. Terrible functionality.
59 people found this review helpful
Did you find this helpful?
J S
February 13, 2025
Nice app, but I've had to reset my password every time I access the app because it forgets my password. Once I'm logged in and booking a flight, it prompts me to log in (while I'm already logged in) to purchase my flight. So, what's the point of being logged in? And why do I have to enter travel credit info when it's already listed on my account?? Very annoying!
200 people found this review helpful
Did you find this helpful?
Southwest Airlines
February 14, 2025
Thank you so much for this feedback. We are updating the log in process, but it should not be forgetting your password if you have saved it. I'll submit this feedback to our Development Team. Thanks for flying with us and we hope to see you on board again soon. ✈️💙

What’s new

We’ve updated our app with a fresh look and feel, optimized our navigation, and introduced a new enhanced day of travel experience.

App support

Phone number
+18004359792
About the developer
Southwest Airlines Co.
southwest.comandroidgooglesupport-dg@wnco.com
2702 Love Field Dr Dallas, TX 75235 United States
+1 214-792-1947

Similar apps