As technology becomes a central part of family life, guaranteeing your child’s safety while encouraging independence is crucial. The Pixbee smartwatch combines security, communication, and learning tools tailored for young users. This step-by-step guide will walk you through unboxing, configuring parental controls, and maximising the features of your Pixbee smartwatch, helping you create a safe and connected experience for your child.

Unboxing and Initial Setup

Start by carefully unboxing your Pixbee smartwatch. The package includes the device, a charging cable, and a quick start guide. Check that all components are present before continuing. Connect the watch to the provided charger and let it charge completely, which should take around 1-2 hours. Once full, press and hold the side button to turn on the device. The watch will guide you to select a language and confirm basic settings.

Installing the Pixbee Companion App

To access all the features of the smartwatch, download the Pixbee Companion App from the Apple App Store or Google Play Store. Open the app and create a parent account with your email address. Verify your credentials via the confirmation link delivered to your inbox. This account serves as the central hub for contact management, location tracking, and parental controls.

Pairing the Smartwatch with Your Device

Enable Bluetooth on your smartphone and make sure the Pixbee watch is within range. Go to the “Devices” section in the app and select “Add New Watch.” Enter the unique device ID located on the watch’s back or in the quick-start guide. Follow the on-screen instructions to sync the devices. A green checkmark in the app indicates a successful pairing.

Configuring Parental Controls for Safety

Approved Contacts Management

In the app, access the “Contacts” tab to add trusted phone numbers. Only approved contacts can call or message the watch, avoiding unwanted communication. Give each contact a name (e.g., “Mum” or “School”) for easy recognition by your child.

GPS Tracking and Geofencing

Activate real-time location tracking by turning on GPS in the “Safety” menu. Create Safe Zones—virtual boundaries around home, school, or friends' houses. Receive instant alerts if your child enters or exits these zones, giving you peace of mind during daily activities.

Classroom Mode Activation

Minimise distractions during school hours by scheduling Classroom Mode. This feature silences unnecessary notifications and disables games, helping your child stay focused. Adjust settings weekly to align with changing schedules.

Utilising Key Features

Two-Way Video Calls

The Pixbee watch supports clear video calls through its front-facing camera. Teach your child how to start calls by selecting a contact from their preapproved list. Make sure they have strong Wi-Fi or 4G connectivity for uninterrupted communication.

Activity Monitoring and Health Metrics

Encourage physical exercise by checking daily step counts and activity reports in the app. Set realistic goals and celebrate milestones to motivate your child. The built-in pedometer promotes healthy habits without overwhelming young users.

Troubleshooting Common Issues

If the watch doesn’t connect, restart both the device and smartphone. Verify that Bluetooth is enabled and the watch is charged. For GPS inaccuracies, make sure location permissions are granted in the app. Persistent issues may require re-pairing the device or updating its firmware through the “Device Settings” menu.

Maintaining Your Pixbee Smartwatch

Regularly clean the watch with a soft, dry cloth to avoid dirt buildup. Charge the device nightly to guarantee functionality. Check for software updates monthly via the app to access new features and security improvements.

Enjoy the Benefits of Your Pixbee Smartwatch

By following this guide, you’ve turned the Pixbee smartwatch into a powerful tool for safety, learning, and connection. Explore our entire selection of Pixbee smartwatches in Australia to discover devices designed for all ages and needs. Have questions? Visit our support page for in-depth tutorials and expert advice.