.proactive-chat-container {
  position: relative;
  font-family: 'Source Sans Pro', sans-serif;
}
.proactive-form-container {
  border-radius: 4px;
  width: 360px;
  background: #fff;
  transition: all ease-in-out 0.2s;
  overflow: hidden;
  box-shadow: 0 4px 35px rgba(0, 0, 0, 0.12),
    inset 0 2px 0 0 rgba(34, 150, 243, 0.6);
  transform: translate(85%, 0);
  opacity: 0;
  visibility: hidden;
}
.proactive-form-container .proactive-form-header {
  box-shadow: 0 3px 5px -5px #777;
  display: flex;
  align-items: center;
  padding: 15px 25px;
  z-index: 1;
  position: relative;
}
.proactive-form-container .proactive-form-header .avatar img {
  width: 45px;
  height: 45px;
  border-radius: 50px;
  border: 1px solid #2298de;
  margin-right: 10px;
}
.proactive-form-container .proactive-form-header .avatar-msg h4 {
  font-weight: 500;
  font-size: 17px;
  line-height: 1.3rem;
}
.proactive-form-container .proactive-form-header .avatar-msg p {
  font-size: 13px;
}
.proactive-form-container .proactive-form-form-content {
  padding: 25px;
  display: -webkit-flex;
  display: flex;
  -webkit-flex-direction: row;
  flex-direction: row;
  flex-direction: column;
  position: relative;
  max-height: calc(100vh - 115px);
  overflow-y: auto;
}
.proactive-form-container .proactive-form-form-content .form-group {
  margin: 12px 0;
}
.proactive-form-container .proactive-form-form-content .slds-form-element {
  margin-bottom: 6px;
}
.proactive-form-container
  .proactive-form-form-content
  .slds-form-element__label {
  font-size: 0.85rem;
  font-weight: 500;
}
.proactive-form-container .proactive-form-form-content .slds-button {
  -webkit-box-shadow: none;
  -ms-box-shadow: none;
  box-shadow: none;
  display: block;
  width: 100%;
  margin-top: 18px;
  font-weight: 500;
}
.proactive-form-container .proactive-form-form-content .policy {
  font-size: 14px;
  border-top: 1px solid #e1e6ea;
  padding-top: 10px;
}
.proactive-form-container .proactive-form-form-content .policy a {
  text-decoration: underline;
}
.proactive-chat-button {
  background-color: #32aef8;
  width: 60px;
  height: 60px;
  cursor: pointer;
  -moz-border-radius: 50%;
  -webkit-border-radius: 50%;
  border-radius: 50%;
  display: block;
  background-image: url(icon-chat.svg);
  box-shadow: 0 4px 25px rgba(0, 0, 0, 0.1);
  background-repeat: no-repeat;
  background-size: 30px;
  background-position: center;
  position: absolute;
  bottom: 0;
  transition: all ease-in-out 0.2s;
}
.ongoing-support-container,
.proactive-chat-button,
.proactive-form-container,
.proactive-support-msg {
  position: fixed;
  bottom: 30px;
  right: 30px;
  z-index: 99;
}
.avatar {
  position: relative;
}
.avatar:before {
  position: absolute;
  content: '';
  display: block;
  width: 15px;
  height: 15px;
  border-radius: 30px;
  background-color: #0de080;
  border: 2px solid #fff;
  z-index: 1;
  bottom: 2px;
  right: 5px;
}
.close-chat {
  margin-left: auto;
  width: 20px;
  height: 20px;
  border: none;
  overflow: hidden;
  text-indent: -999px;
  background: #fff;
  cursor: pointer;
  background-image: url(icon-close.svg);
  background-repeat: no-repeat;
  background-size: 13px;
  background-position: center;
  padding: 0;
}
.proactive-chat-active .proactive-chat-button {
  transform: scale(0);
  opacity: 0;
  visibility: hidden;
}
.proactive-chat-active .proactive-form-container {
  transform: translate(0, 0);
  opacity: 1;
  visibility: visible;
}
.proactive-msg {
  transform: translate(85%, 0);
  opacity: 0;
  visibility: hidden;
}
.proactive-support-msg {
  border-radius: 4px;
  width: 360px;
  background: #fff;
  padding: 25px;
  transition: all ease-in-out 0.2s;
  box-shadow: 0 4px 35px rgba(0, 0, 0, 0.12),
    inset 0 2px 0 0 rgba(34, 150, 243, 0.6);
  bottom: 109px;
  max-height: calc(100vh - 125px);
  overflow: auto;
}
.proactive-support-msg h5 {
  font-size: 16px;
  font-weight: 500;
  margin-bottom: 5px;
}
.proactive-support-msg .proactive-support-start {
  display: flex;
  align-items: center;
  margin-top: 20px;
}
.proactive-support-msg .proactive-support-start .avatar img {
  width: 52px;
  height: 52px;
  border-radius: 50px;
  border: 1px solid #84c0f9;
  margin-right: 10px;
}
.proactive-support-msg .proactive-support-start .slds-button {
  border-radius: 30px;
  box-shadow: none;
}
.proactive-support-msg .close-support-msg {
  position: absolute;
  top: 6px;
  right: 5px;
  font-size: 12px;
  text-transform: uppercase;
  font-weight: 500;
  color: rgba(39, 54, 69, 0.6);
  padding: 5px 8px;
  cursor: pointer;
}
.ongoing-support-container {
  border-radius: 4px;
  width: 360px;
  background: -webkit-linear-gradient(to left, #33aef8, #1982c1);
  background: linear-gradient(to left, #33aef8, #1982c1);
  color: #fff;
  padding: 25px;
  transition: all ease-in-out 0.2s;
  text-align: center;
  box-shadow: 0 4px 35px rgba(0, 0, 0, 0.12);
  max-height: calc(100vh - 40px);
  overflow: auto;
  z-index: 9999;
  opacity: 0;
  visibility: hidden;
  transition: all ease-in-out 0.2s;
}
.ongoing-support-container h5 {
  color: #fff;
}
.fade-in {
  opacity: 1;
  visibility: visible;
}
.fade-out {
  opacity: 0;
  visibility: hidden;
}
.lds-ellipsis {
  display: inline-block;
  position: relative;
  width: 64px;
  height: 20px;
  margin-bottom: 8px;
}
.lds-ellipsis div {
  position: absolute;
  top: 5px;
  width: 11px;
  height: 11px;
  border-radius: 50%;
  background: #fff;
  animation-timing-function: cubic-bezier(0, 1, 1, 0);
}
.lds-ellipsis div:nth-child(1) {
  left: 6px;
  animation: lds-ellipsis1 0.6s infinite;
}
.lds-ellipsis div:nth-child(2) {
  left: 6px;
  animation: lds-ellipsis2 0.6s infinite;
}
.lds-ellipsis div:nth-child(3) {
  left: 26px;
  animation: lds-ellipsis2 0.6s infinite;
}
.lds-ellipsis div:nth-child(4) {
  left: 45px;
  animation: lds-ellipsis3 0.6s infinite;
}
@keyframes lds-ellipsis1 {
  0% {
    transform: scale(0);
  }
  100% {
    transform: scale(1);
  }
}
@keyframes lds-ellipsis3 {
  0% {
    transform: scale(1);
  }
  100% {
    transform: scale(0);
  }
}
@keyframes lds-ellipsis2 {
  0% {
    transform: translate(0, 0);
  }
  100% {
    transform: translate(19px, 0);
  }
}